Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kristin Helberg

Minneapolis,MN

Summary

Accomplished Emergency Medical Services Instructor at Hennepin Healthcare, adept in innovative classroom management and fostering critical thinking. Spearheaded learning management methods, enhancing student performance significantly. Excelled in dynamic recruiting strategies and technology integration, achieving consistent business goals. Demonstrates strong communication and public speaking skills, ensuring effective team development and management.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Emergency Medical Services Instructor

Hennepin Healthcare
04.2016 - Current
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.
  • Adapted teaching materials and methods during remote learning phases, ensuring continuity of education.
  • Cultivated culture of critical thinking and inquiry, preparing students for real-world problem-solving.

Firefighter

City of St. Louis Park
08.2010 - 08.2020
  • Responded to emergency calls and performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
  • Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
  • Maintained, drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Contributed to positive outcomes during multi-agency responses by effectively collaborating with law enforcement, paramedics, and other emergency service providers.
  • Participated in post-incident analyses to identify areas for improvement in departmental policies and procedures.
  • Recruited and trained new recruits in fire suppression techniques, improving team efficiency and readiness.
  • Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.

Director of Marketing and Corporate Communications

The Holmes Corporation
08.1999 - 01.2004
  • Collaborated closely with sales teams to develop effective marketing collateral that supported lead generation goals and financial results.
  • Conducted market research to inform decision-making and ensure alignment with target audiences'' needs and preferences.
  • Boosted brand awareness by implementing targeted marketing campaigns and strategic partnerships.
  • Managed cross-functional teams to execute successful marketing initiatives, enhancing company reputation and customer engagement.
  • Regularly presented marketing insights and recommendations to executive leadership, ensuring alignment with overall business objectives.
  • Developed comprehensive marketing plans for product launches, resulting in increased sales and market share.

Manager, Marketing

Securian Financial
08.1994 - 08.1999
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Established team priorities, maintained schedules and monitored performance.

Education

Bachelor of Arts - Business Management

Luther College
Decorah, IA
05-1991

Skills

  • Strong communication and public speaking skills
  • Innovative classroom management for adult learners
  • Complete and concise recordkeeping
  • Dynamic student and employee recruiting strategies
  • Technology integration to elevate public awareness
  • Focused employee development and management
  • Consistent achievement of business goals

Accomplishments

Awarded a Chief's Commendation. for successfully launching and managing a new recruiting and training strategy at the fire department.


Received a Customer Service award for leading a brand new community health program to reduce the number of emergency calls and save taxpayer dollars.



Certification

American Heart Association Basic Life Support Instructor

Nationally Registered Emergency Medical Technician

Timeline

Emergency Medical Services Instructor

Hennepin Healthcare
04.2016 - Current

Firefighter

City of St. Louis Park
08.2010 - 08.2020

Director of Marketing and Corporate Communications

The Holmes Corporation
08.1999 - 01.2004

Manager, Marketing

Securian Financial
08.1994 - 08.1999

American Heart Association Basic Life Support Instructor

Nationally Registered Emergency Medical Technician

Bachelor of Arts - Business Management

Luther College
Kristin Helberg