Kristin Hendrix
Data Analyst
Amarillo,TX
Summary
Aspiring Data Analyst with strong data visualization. Motivated and detail-oriented with developed comprehensive knowledge of data analysis. Ability to handle multiple priorities simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Remote Account Representative
Med Tech Solutions
2020.09 - Current
- Analyzed accounts for delinquencies and other ongoing issues.
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Contacted customers to assess satisfaction and current needs.
- Surgical coding
- Edi processing
- Performed financial forecasting and reconciliation of internal accounts
AR Technical Coordinator
Austin Hose
Amarillo , TX
2018.02 - 2020.06
- Handle large oil accounts such as Patterson and Nabors drilling
- Handle weekly report for days in A/R between 60-90 by stat using via phone/mailings
- Work with various associates in solving discrepancies, & hard ship/charity
- Handle a broad scope of internal processes encompassing the daily management of billings, collections, reconciliations general ledger and month-end-closings with a main focus on accounts receivable functions
- Create various reports by payer class to track trends of payment issues due to contract/fee schedule along with financial class reports
- Handle weekly report for days in A/R between 60-90 by stat using via phone/mailings
- Work with various associates in solving discrepancies, patient complaints, hard ship/charity
- Manage accounts receivable
- Create various reports by payer class to track trends of payment issues due to contract/fee schedule along with financial class reports
- Handle weekly report for days in A/R between 60-90 by stat using via phone/mailings
- Performed financial forecasting and reconciliation of internal accounts
- Improved success of technical team in handling support requirements by enhancing workflows and optimizing SOPs
AR Specialist
Maxor National Pharmacy Services Company
Amarillo , TX
2016.05 - 2018.02
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Tracked contracts, proposals, and waivers to keep billing accurate and current.
AR Specialist
Cardiology Center of Amarillo
2014.03 - 2016.05
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Performed targeted collections on past due accounts aged over 90 days
Billing/ Business Manager
Amarillo Spine & Rehab
2011.10 - 2014.03
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
- Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
- Conduct in-depth analysis of financial data, including revenue, expenses, and budget variances, to identify trends, patterns, and areas for improvement.
- Managed a team of 6 or more employees, 3 providers.
Administrative Assistant/Referral Specialist
Amarillo Bone And Joint
2010.01 - 2011.10
- Ce Procedures
- Keyboarding 50
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Education
Diploma -
Brentwood High School
Brentwood, TN 1995.01 - 1998.05
Skills
ICD-9undefined
Certification
Google Certified Data Analyst, Coursea
Timeline
Google Certified Data Analyst, Coursea
2023-08
Remote Account Representative
Med Tech Solutions
2020.09 - Current
AR Technical Coordinator
Austin Hose
2018.02 - 2020.06
AR Specialist
Maxor National Pharmacy Services Company
2016.05 - 2018.02
AR Specialist
Cardiology Center of Amarillo
2014.03 - 2016.05
Billing/ Business Manager
Amarillo Spine & Rehab
2011.10 - 2014.03
Administrative Assistant/Referral Specialist
Amarillo Bone And Joint
2010.01 - 2011.10
Diploma -
Brentwood High School
1995.01 - 1998.05
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