Kristin Henley
Blueberry Hill Pancake House
Alsip,IL
7
years of professional experience
Reliable hospitality professional with 30 years of experience in restaurant and bar service. Skilled in greeting guests, coordinating with kitchen staff, handling payments, and maintaining clean dining areas. Brings strong teamwork, safe food handling, and steady performance under pressure.
Work History
Waitress
1 Year- Greeted guests promptly, presented menus, and explained daily specials clearly
- Recorded food and beverage orders accurately for timely kitchen preparation
- Delivered meals and refilled drinks while monitoring guest satisfaction throughout service
- Processed payments accurately using point-of-sale system and balanced cash drawer
- Coordinated with kitchen staff to resolve order issues and ensure correct dishes
- Maintained clean tables, dining areas, and condiment stations during busy shifts
- Responded to special requests and dietary needs with attentive, courteous service
Waitress
3 Years 11 Months- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported smooth meal flow by resetting tables quickly for incoming guests
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Bartender / Waitress
2 Years 10 Months- Prepared mixed drinks, beer, and wine orders with speed and consistency.
- Delivered attentive table service while accurately taking orders and resolving guest needs.
- Coordinated with kitchen staff to time food delivery and maintain smooth service flow.
- Processed payments, balanced cash drawers, and handled POS transactions accurately.
- Maintained clean dining, bar, and service areas according to sanitation standards.
- Managed closing duties, including restocking, cleanup, and service readiness for next shift.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
High School Diploma - Fashion Design
- Honor Roll 1995-1999
- Professional Development: Marketing
- 3.8 GPA
- Yearbook Club Member
- Extracurricular Activities: Swim Team, Band, Marching Band, Art
Skills
Order taking
Beverage preparation
Cash handling
Food safety certification
High-volume service
Strong multitasking
Customer service
Greeting guests
Team collaboration
Food safety practices
Interests
Music
Graphic Design
Creating digital artwork using software like Photoshop
Illustrator
or Procreate.
Drawing and Painting
Web Development and Design
Coding and Programming
Video Game Design
Camping
Hiking
Swimming
Timeline
Waitress
Blueberry Hill Pancake House
05.2024 - 05.2025Read More
Waitress
Allen's Corner Diner
06.2020 - 05.2024Read More
Bartender / Waitress
Big Iron Horse Barbecue
12.2017 - 10.2020Read More
HD Jacobs High School
High School Diploma from Fashion Design
Read More