Summary
Overview
Work History
Education
Skills
Timeline
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Kristin Hibiske

Mooresville,NC

Summary

Dedicated Executive Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

9
9
years of professional experience

Work History

Quality Assurance Coordinator/Shift Lead/ Crisis Specialist

Centerstone
07.2022 - Current
  • Managed documentation for quality assurance activities and special audits
  • Helped management interpret QC information with well-organized and timely reports
  • Resolved data issues through thorough examination to identify discrepancies
  • Collaborated with QA team to identify and correct systemic quality issues
  • Planned and supervised job task assignments, upholding quality standards
  • Communicated, trained and promoted quality standards to team members
  • Provided crisis intervention and suicide prevention support.

Facilitator and Care Management

Sparc Network
04.2021 - Current
  • Outlined agency services, requirements and processes to individuals clients
  • Supported compliance with regulatory and quality standards through well-executed audits
  • Motivated exceptional performance from interns, empowering each to handle problems and seek out opportunities for improvement
  • Promoted emotional intelligence and self-regulation for overall wellbeing
  • Empowered clients to build positive relationship skills using exercises and teamwork activities
  • Delivered exceptional customer service to bolster strong relationships and build positive experiences.

Program Coordinator

Child's Play Plus - Huntington
08.2019 - 05.2020
  • Identified goals and implemented strategies to reinforce desired behaviors by working collaboratively with family and treatment team members
  • Utilized creativity to design new systems, ideas and applications
  • Helped devise and implement effective plans of care as part of multidisciplinary team
  • Provided clinical training and advice to staff members.

Program Assistant

Child's Play Plus - Huntington
05.2019 - 08.2019
  • Arranged schedules for management to meet with clients and business partners
  • Recorded all skill tracking data in a charting system
  • Maintained confidentiality of files and records related to the treatment of patients
  • Established and maintained relationships with patients, parents, staff and community members.

RBT Therapist

Child's Play Plus - Huntington
03.2015 - 05.2019
  • Implemented tailored service plans to the needs of particular clients developed by an onsite BCBA
  • Employed knowledge of specific Patients to make appropriate therapy recommendations for daily programming
  • Assisted patients with developing effective coping mechanisms for a wide range of personal and daily living issues.

Education

Psychology -

Liberty University
Lynchburg, VA
12.2011

Medical Transcription -

US Career Institute
Indianapolis, IN
05.2006

Skills

  • Process Improvement
  • Interpersonal Communications
  • Cross functional Collaboration
  • Leadership/Training
  • Data Analysis
  • Audit Coordination
  • Quality Systems
  • Quality Assurance Guidance
  • Presentation Development
  • Office Management
  • Customer Service
  • Scheduling

Timeline

Quality Assurance Coordinator/Shift Lead/ Crisis Specialist

Centerstone
07.2022 - Current

Facilitator and Care Management

Sparc Network
04.2021 - Current

Program Coordinator

Child's Play Plus - Huntington
08.2019 - 05.2020

Program Assistant

Child's Play Plus - Huntington
05.2019 - 08.2019

RBT Therapist

Child's Play Plus - Huntington
03.2015 - 05.2019

Psychology -

Liberty University

Medical Transcription -

US Career Institute

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Kristin Hibiske