Kristin Hodge
Orange
Summary
Detail-oriented professional with nine years of experience in GIS, data management, and customer service, recognized for advancing to a departmental leadership role without prior experience or school for the position. Proven ability to manage complex databases, interpret client requirements, and deliver exemplary support while maintaining accuracy and efficiency. Strong PC skills, typing proficiency, and a talent for independent work and effective email communication. Quick learner with a strong aptitude for acquiring new skills and a commitment to contributing to operational success.
Overview
10
10
years of professional experience
Work History
Lead GIS Specialist
Promiles Software Development Company
Bridge City
06.2017 - 04.2026
- Served as project lead for Mississippi OS/OW - 2019; Ohio OS/OW - 2020; Indiana OS/OW - 2021; Alaska OS/OW - 2024; Rhode Island OS/OW - In progress
- Engineered and deployed permitting systems and databases for efficient geospatial data management and access.
- Developed and implemented GIS data models to enhance spatial analysis capabilities and bridge analysis methods.
- Conducted thorough data validation processes, ensuring accuracy and reliability of mapping data for safe travel of OS/OW trucks.
- Tested systems thoroughly to break, kept record of bugs found, and created testing documents to keep track of how to test in future projects.
- Led training sessions for staff on GIS software tools, fostering knowledge sharing and skill development.
- Managed GIS projects from conception to completion, ensuring alignment with organizational objectives and timelines.
- Established best practices for data management and quality control within GIS systems, enhancing overall performance and usability.
- Operated as primary point of contact for clients, providing GIS knowledge to develop and launch an automated system.
- Crafted digital maps utilizing geospatial data, analyzing spatial and non-spatial information from government oversize permit agencies to develop mobile and online applications.
- Interpreted client requirements and state laws to develop and deliver tailored GIS applications.
- Assessed end-user issues and implemented effective solutions.
- Provided exemplary customer service to high-ranking state officials, bridge engineers, and DOT employees.
Waitress/Bartender
Luke's Icehouse
Beaumont, TX
01.2016 - 06.2017
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Managed multiple tables efficiently, maintaining high service standards during peak hours.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new staff on proper service techniques and restaurant policies to enhance team performance.
- Resolved customer complaints effectively, enhancing overall dining experience and loyalty.
Education
High School Diploma -
Bridge City Highschool
Bridge City, TXSkills
- Cartography & Design
- Communication
- Team Development
- Spatial Analysis
- ESRI ARC/OS
- OSM DATA SOURCE
- GIS Analysis & Workflow
- SQL
- Mapping
- Data Entry
- Project Management
- Customer Service
- Typing Speed
- Independent Work
- PC Skills
- Email Communication
- Administration
Timeline
Lead GIS Specialist
Promiles Software Development Company
06.2017 - 04.2026
Waitress/Bartender
Luke's Icehouse
01.2016 - 06.2017
High School Diploma -
Bridge City Highschool