Kristin Howard
Depew,NY
Summary
Experienced Assistant Property Manager adept at supporting property operations to ensure tenant satisfaction and property integrity. Proficient in leasing, maintenance coordination, and vendor management. Strong communicator skilled in fostering positive tenant relationships and maintaining compliance with regulations. Ready to contribute to efficient property management with a focus on excellence and value enhancement.
Overview
8
8
years of professional experience
Work History
Property Manager
BMW property management
Williamsville , NY
10.2024 - Current
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Processed evictions when necessary in accordance with state laws and procedures.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Exercised direct supervision over property staff.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Provided guidance on budgetary matters to senior management staff.
- Completed monthly operational reviews to check budget compliance and identify areas in need of adjustment.
- Submitted budget estimates, progress reports and cost tracking reports.
- Determined and tracked budget expenses with accuracy and transparency.
- Reviewed financial documents such as contracts, invoices, requisitions. for accuracy and completeness.
Property Manager
NPMA
West Seneca, NY
04.2023 - 10.2024
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Monitored building maintenance and repairs, and coordinated with contractors to ensure the completion of tasks.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Provided administrative support for the regional manger including filing, typing correspondence, answering phone calls, and scheduling meetings.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Advertised vacancies through various media outlets such as newspapers, websites, social media platforms.
- Interacted with potential renters during showings providing information about the property features.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
Restaurant Manager
Rock Burger LLc
Niagara Falls, NY
09.2017 - 03.2023
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Maintained detailed records of sales transactions and daily shift reports.
- Assisted with kitchen preparation during peak times as needed.
Education
Some College (No Degree) - Education
Houghton College
West Seneca, NYSkills
- Payment Collection
- Property Maintenance
- Telephone and email etiquette
- Policy Enforcement
- Relationship building and rapport
- Strategic Planning
- Business Administration
- Financial Management
- Sales Techniques
- Time Management
- Project Management
Timeline
Property Manager
BMW property management
10.2024 - Current
Property Manager
NPMA
04.2023 - 10.2024
Restaurant Manager
Rock Burger LLc
09.2017 - 03.2023
Some College (No Degree) - Education
Houghton College
Similar Profiles
Shereese C. JohnsonShereese C. Johnson
Supervisory Management Analyst (Permanent) at Office of Management/Division of Management Services/Property Travel & Services Branch (OM/DMS/PTSB)Supervisory Management Analyst (Permanent) at Office of Management/Division of Management Services/Property Travel & Services Branch (OM/DMS/PTSB)
JOSEPH BITANGACHAJOSEPH BITANGACHA
LANDSCAPE at E-VAN MANAGEMENT PROPERTY MANAGEMENT AND MAINTENANCE SERVICESLANDSCAPE at E-VAN MANAGEMENT PROPERTY MANAGEMENT AND MAINTENANCE SERVICES
Joshua CampbellJoshua Campbell
Corporate Analyst at MITIE Facilities Management (BMW Park Lane)Corporate Analyst at MITIE Facilities Management (BMW Park Lane)
Cole SamsonCole Samson
Server Trainer at Applebee's Grill + BarServer Trainer at Applebee's Grill + Bar
Jillian BaumanJillian Bauman
Patient Care Supervisor at Orchard Park Veterinary Medical CenterPatient Care Supervisor at Orchard Park Veterinary Medical Center