Kristin Hunt
San Marcos,CA
Summary
Detail oriented professional with 15+ years of experience and a proven knowledge of sales, customer communication and satisfaction, and staff hiring, training and scheduling. Aiming to leverage my skills to successfully fill the position at your business.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Executive
Hilton Grand Vacations Marbrisa
05.2023 - Current
- Achieved sales goals and service targets by cultivating and securing new owner relationships.
- Negotiated contract terms with new owners, securing favorable conditions.
- Enhanced client satisfaction, providing exceptional after-sales support and maintaining regular communication.
Real Estate Sales Agent
The Brand Realty
08.2022 - 05.2023
- Networked with industry contacts to expand knowledge of real estate markets and best practices.
- Explained financial requirements and analytical data to potential buyers and sellers.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Enhanced property listings'' visibility by utilizing social media platforms, email campaigns, and traditional marketing methods.
- Collaborated with other real estate agents to maximize exposure for listed properties and reach prospective buyers efficiently.
Senior Sales Representative
Wyndham Vacation Ownership
01.2022 - 07.2022
- Maintained database of customer and sales information using SalesForce software.
- Won Top Gun contest for achieving 10 sales within first 15 days of the month.
Customer Service Manager
Arnold Palmer's Restaurant
08.2019 - 01.2021
- Delivered continuous training to associates to maximize performance and customer relations skills.
- Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
- Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Restaurant/Catering Manager
Stuft Pizza Bar & Grill
12.2010 - 08.2019
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Trained new employees to perform duties.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Assisted staff by serving food and beverages or bussing tables.
- Inspected dining and serving areas for cleanliness and proper setup.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Coached staff on strategies to enhance performance and improve customer relations.
- Gathered customer requirements and worked with catering team in implementing specifications.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Westlake High School
Westlake Village, CA06.1983
Skills
- New Home Salesmanship
- Lead Follow up
- Traditional Marketing
- Customer Service Best Practices
- Restaurant Operations Management
- Inventory Management
- Training and Onboarding
- Menu Pricing and Writing
- Scheduling Staff
- Front of House Management
- Anticipating Problems
- Quality Assurance
Certification
Licensed California Real Estate Sales
Timeline
Sales Executive
Hilton Grand Vacations Marbrisa
05.2023 - Current
Real Estate Sales Agent
The Brand Realty
08.2022 - 05.2023
Senior Sales Representative
Wyndham Vacation Ownership
01.2022 - 07.2022
Customer Service Manager
Arnold Palmer's Restaurant
08.2019 - 01.2021
Restaurant/Catering Manager
Stuft Pizza Bar & Grill
12.2010 - 08.2019
High School Diploma -
Westlake High School
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