Kristin Hybdzinski
BALTIMORE,MD
Summary
Dynamic Paraeducator and Assistant Head Teller with a proven track record at Baltimore County Public Schools and M & T Bank. Excelled in delivering personalized educational support and managing high-volume financial transactions with a zero error rate. Skilled in data collection and fostering strong interpersonal relationships. Achieved positive outcomes through advanced problem-solving and attention to detail.
Overview
18
18
years of professional experience
Work History
Paraeducator, Special Education
Baltimore County Public Schools
09.2022 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Reported on student progress, behavior, and social skills to parents.
- Monitored student classroom and outdoors activities to promote student safety.
- Cotaught with teacher.
- Maintained positive attitude and affirmatively communicated with each student.
- Offered student support through special accommodations, extra assistance, and assessments.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Oversaw class of students in absence of instructor.
- Developed tailor-fit lesson plans to cater to individual needs of each student.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Observed students' performance and recorded relevant data to assess progress.
- Promoted good study habits and student independence to improve quality of student outcomes.
- Understood and acclimated to teacher's routine to provide classroom coverage.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Facilitated administration and scoring of standardized tests and assessments to draw meaningful data regarding learning and growth.
- Supported teacher in development of individual learning strategies.
Paraeducator
Harford County Public Schools
08.2011 - 08.2022
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Monitored student classroom and outdoors activities to promote student safety.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Instructed small groups of students in basic concepts such as alphabet, shapes, and color recognition.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Supervised children during in-classroom activities and on playground.
- Communicated with parents to inform about child's progress and classroom behavior.
- Encouraged children to interact with each other and participate in group activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Engaged and entertained children through recreational and educational activities.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
- Collaborated with instructors to develop engaging lesson plans.
- Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results.
- Planned and prepared bibliographies, charts and graphs.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Helped teachers manage bus loading and unloading.
- Enforced rules and instructions to maintain discipline.
- Helped teacher prepare instructional material and displays.
- Developed and implemented strategies to improve student engagement.
- Developed and delivered presentations on course topics.
Assistant Head Teller
M & T Bank, Formerly Partners Trust
01.2007 - 08.2011
- Ratified loan totals and balanced daily cash deposits with zero error rate.
- Resolved issues with deposits and open items.
- Educated customers on use of banking website and mobile apps.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Monitored and reported suspicious activity in line with bank security policies.
- Processed applications for new accounts.
- Maintained accurate records of customer transactions in line with bank procedures.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Educated customers on online banking and mobile banking applications.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Maintained friendly and professional customer interactions.
- Wrote and distributed customer correspondence.
- Trained new hires on customer service policies and procedures.
- Calculated fees due, interest and change for customer transactions.
- Counted, verified and handled bank deposits and armored car transactions.
- Received loan and utility payments, sending funds to correct destinations.
- Established rapport with new clients to increase satisfaction and loyalty.
Education
Certificate - Computer Programming
University of Phoenix
Tempe, AZ08-2021
Bachelor of Arts - Elementary Education
University of Phoenix
Online12-2011
Associate of Arts - Elementary Education
Harford Community College
Bel Air, MD12-2007
Skills
- Data Collection
- Disability Awareness
- Transition planning
- Teaching and instruction
- Proficient with [Technology]
- Advanced problem solving
- Strong interpersonal skills
- Regulatory compliance understanding
- Conflict resolution abilities
- Team leadership experience
- Financial Transactions Management
- 10-Key Data Entry
- Staff Supervision
- Customer Service
- Product Recommendations
- Interpersonal Relations
- Problem Resolution
- Attention to Detail
- [Language] Fluency
- Analytical Thinking
- Financial Analysis
Timeline
Paraeducator, Special Education
Baltimore County Public Schools
09.2022 - Current
Paraeducator
Harford County Public Schools
08.2011 - 08.2022
Assistant Head Teller
M & T Bank, Formerly Partners Trust
01.2007 - 08.2011
Certificate - Computer Programming
University of Phoenix
Bachelor of Arts - Elementary Education
University of Phoenix
Associate of Arts - Elementary Education
Harford Community College