KRISTIN JACOBS
Scottsdale,Arizona
Summary
Entrepreneurial-minded sales hunter. Creative thinker who responds well to challenge and takes personal ownership of results. Enthusiastic and persevering Business Development Director who thrives on success, recognition and financial rewards for performance. Proven track record with over twenty years experience of driving growth and innovation in multiple industries including healthcare, medical device, pharmaceutical and hazardous waste, software licensing solutions and financial sales. Committed to building strong and loyal relationships and partnerships built on trust.
Overview
25
25
years of professional experience
Work History
Business Development Director
Stericycle
10.2021 - Current
- Direct strategic sales activity for 19-state region. Navigate complex multi-hospital health system solution-based sales in highly competitive market.
- Increase client base by implementing strategic business development initiatives with team of 28 salespeople; foster long-lasting relationships with current and prospective customers.
- Secure high-profile contracts through cultivating relationships with multiple levels of decision makers ranging from C-level executives to hospital sourcing and department leaders.
- Conduct consultative sale by demonstrating situational awareness, and industry and regulatory knowledge. Research and maintain up-to-date knowledge of regulatory changes and competitive activities and strategies. Collect customer data, create financial value analysis, and identify opportunity to provide work efficiencies and increased environmental, health and safety benefits.
- Oversee installation and implementation of new services by coordinating with hospital key stakeholders, as well as Stericycle’s sales and operations teams.
- Streamline internal processes for improved efficiency, resulting in increased productivity across the team.
- Mentor junior team members, facilitating their professional growth and increasing overall team performance.
Solution Sales Executive
Stericycle
05.2017 - 10.2021
- Promoted in October 2021 to Business Development Director.
- Closed over 12 million dollars of new revenue by cultivating strong client relationships and presenting tailored solution offerings.
- Established a broad network of industry contacts, bolstering growth and new partnership opportunities.
- Effectively communicated complex technical information to both expert and non-expert clients, facilitating informed decision-making.
- Collaborated with cross-functional teams to ensure seamless solution delivery and customer satisfaction.
- Provided exceptional pre-and post-sales support, fostering long-term customer loyalty.
- Adapted quickly during COVID 19 pandemic to changing market conditions by updating sales tactics accordingly for continued success.
- Leveraged CRM tools efficiently for accurate tracking of account activities, in order to ensure timely communication with prospects, track sales and forecast.
Account Executive
ServiceMaster
01.2014 - 01.2017
- Awarded “2015 Top Individual for Unit Growth” in the nation for HSA Home Warranty.
- Worked with clients and internal support staff to resolve escalated claims, building trust and turning service issues into future sales opportunities.
- Increased awareness of HSA Home Warranty by scheduling and organizing events; including Continuing Educations Classes, “Lunch and Learn” events, home tours and happy hours.
Account Executive
Kinecta Credit Union
01.2013 - 01.2014
- Delivered informative presentations to potential clients, showcasing the unique value of products.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Qualified leads, built relationships and executed sales strategies to drive new business.
Account Executive
OneGuard Home Warranty
01.2010 - 01.2013
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Affiliate Member of Scottsdale Association of Realtors, Phoenix Association of Realtors, and various networking groups across the Valley.
Senior Enrollment Counselor
University Of Phoenix
01.2008 - 01.2010
- Recognized consistently as Top Performer, and promoted to Senior Enrollment Counselor within one year; received the maximum pay increases at every review.
- Collaborated with admissions team to analyze data trends, identifying areas for improvement.
- Streamlined application processes for increased efficiency and improved applicant experience.
Senior Account Executive
JP Morgan Chase
01.2004 - 01.2008
- Closed over 80 million dollars in loans per year. Consistently recognized as top performer in region.
- Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
- Developed new business opportunities for company growth through effective networking and client presentations.
Operations Manager
Entertainment Marketing Inc.
01.1999 - 01.2003
- Recognized as one of the top three performing markets in the nation every year.
- Enrolled over fifty venues in Phoenix to display promotional items and host sweepstakes events.
- Hired, trained, and managed forty part-time employees.
- Planned large events; acted as sweepstakes manager; ensured all legal procedures were being followed.
- Managed multi-million dollar inventory.
Education
Business and Psychology
UNIVERSITY OF ARIZONA
Tucson, ArizonaSkills
- Strategic Sales Prospecting and Planning
- Consultative Sales
- Comprehensive Proposal Development
- Complex Contract Negotiations
- Analytical Problem Solving
- Relationship Building and Management
- Training and Mentoring
- Salesforce and CRM Management
Timeline
Business Development Director
Stericycle
10.2021 - Current
Solution Sales Executive
Stericycle
05.2017 - 10.2021
Account Executive
ServiceMaster
01.2014 - 01.2017
Account Executive
Kinecta Credit Union
01.2013 - 01.2014
Account Executive
OneGuard Home Warranty
01.2010 - 01.2013
Senior Enrollment Counselor
University Of Phoenix
01.2008 - 01.2010
Senior Account Executive
JP Morgan Chase
01.2004 - 01.2008
Operations Manager
Entertainment Marketing Inc.
01.1999 - 01.2003
Business and Psychology
UNIVERSITY OF ARIZONA
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