Summary
Overview
Work History
Education
Skills
Timeline

Kristin Jones

Ridgeland,MS

Summary

Dedicated Home Health Aide brings 10-year background visiting patients, conducting physical assessments, dressing wounds, and assisting with bathing and grooming activities. Polite and courteous professional with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care.

Overview

13
13
years of professional experience

Work History

Certified Home Health Aide

Better Care Healthcare
06.2024 - Current
  • Traveled to 10 clients per week homes to complete healthcare services and promote continuity of care and maintain caseload by encouraging community and independence
  • Charts vitals, medication reminders, and developed individual care plans based on specific needs and reported any changes in mental status or abnormal behavior to care team
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life
  • Assists with daily living tasks for clients of various ability levels ranging from Alzheimer's to mobility issues in hospitals, long term care facilities, and in homes
  • Evaluates environment for fall risks and suggests changes to maintain safety by Helping patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support
  • Uses Microsoft Word, Calendar, and Excel to organize bills, create medication reminders, print calendars for appointments, file medical information, and streamline technological issues by providing technological support between patients and physicians.

Lead Caregiver/Trainer

Ridgeland Place
09.2023 - 04.2024
  • Trained and mentored 5 new personnel hired to fulfill various roles by teaching charting, time management, cleanliness, and evaluating caregiver skills
  • Developed care plans with nursing staff, implemented care plans based on patient mobility, and trained staff accordingly
  • Designated workload to maintain a safe and clean environment for residents and staff
  • Communicated and provided input to internal staff on hiring needs daily
  • Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring 30%
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions
  • Analyzed and evaluated training effectiveness and program outcomes.

Caregiver/Scheduler

All Ways Caring Homecare
03.2023 - 08.2023
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications
  • Handled incoming mail, bills and invoices and completed appropriate actions
  • Managed and coordinated multiple patient visits daily
  • Worked directly with family to remove potential environmental hazards in home and communicate safety issues to care team
  • Works in conjunction with supervisor in resolving complaints, incidents, and injuries
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
  • Proofread and edited documents for accuracy and grammar
  • Learned and adapted quickly to new technology and software applications.

Caregiver

Covenant Caregivers, LLC
09.2019 - 02.2023
  • Maintained caseload of multiple direct care clients and filed paperwork, charted vitals, and reported any changes in mental status or abnormal behavior
  • Assisted with daily living tasks for multiple clients with various ability levels ranging from Alzheimer's to mobility issues in hospitals, long term care facilities, and in homes
  • Worked directly with family to recommend environmental changes and communicate safety issues
  • Transported clients to and from medical appointments with safety and efficiency
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.

Home Health Aide

Compassionate Homemaker
04.2014 - 09.2019
  • Provided physical assistance at home for 5 weekly clients with mental and physical disabilities
  • Reported any change in health or care needed to field supervisor
  • Evaluated each client's home for safe and suitable environment
  • Traveled to clients' homes to complete healthcare services and promote continuity of care
  • Completed entries in logbooks, journals, and care plans to accurately document and report patient progress
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.

Mental Health Technician

Mississippi State Hospital
01.2018 - 07.2018
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention
  • Applied de-escalation and limit-setting techniques to promote patient cooperation
  • Participated in social and recreational activities for residents and charted their mood and stability to care team
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security
  • Performed scheduled patient safety checks and documented results to establish patients' well-being
  • Assisted with patient restraint and seclusion scenarios to create a safe environment for patient and medical personnel
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties
  • Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients
  • Participated in patient education, helping to reinforce concepts and treatment plans
  • Charted on each patient daily
  • Developed individualized treatment plans for patients in collaboration with mental health professionals
  • Assisted in development of therapeutic activities for patients.

Optician Technician

Eyemart Express
02.2013 - 12.2013
  • Evaluated prescriptions and assisted individuals in selecting appropriate frames and lenses for their prescription to encourage informed decisions
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses
  • Collaborated with optometry staff to reach individual and team goals
  • Managed administrative duties with phone reception, appointment scheduling and payment processing
  • Maintained inventory levels and accurate records of contact lenses and eyeglass frames
  • Promoted positive and smooth patient flow throughout the facility, encouraging more efficient operations and boosting patient satisfaction.

Guest Service Representative

Cabot Lodge
05.2011 - 06.2012
  • Arranged restaurant accommodations, directions, and transportation and increased retention by 15%
  • Rolled day over in computer by applying all charges to rooms
  • Managed in-house guest, managed wake up calls, answered phones, checked in and checked out guests, entered reservations into computer, and assisted with group reservations
  • Balanced cash drawer, completed deposit, verified guest Identification matched reservation and payment authorization
  • Provided excellent customer service skills, delivered supplies to rooms, and cleaned rooms if needed
  • Assisted guests with variety of services and local attraction information
  • Maintained accurate and up-to-date records of guest information
  • Handled customer complaints to satisfy and retain guests
  • Maintained high level of professionalism and discretion when dealing with guests.

Education

Bachelor of Arts in Psychology -

University of Mississippi, University, MS

High School Diploma - undefined

Northwest Rankin High School, Brandon, MS

Skills

  • Excellent oral and written communication skills
  • 65wpm proficient with Microsoft products
  • Customer service skills
  • Critical thinking skills
  • Proficient in information management
  • Care Plan Management
  • Recording vital signs
  • Behavioral Management
  • Medication Administration
  • Interpersonal Communication
  • Behavior redirection
  • Case Management

Timeline

Certified Home Health Aide - Better Care Healthcare
06.2024 - Current
Lead Caregiver/Trainer - Ridgeland Place
09.2023 - 04.2024
Caregiver/Scheduler - All Ways Caring Homecare
03.2023 - 08.2023
Caregiver - Covenant Caregivers, LLC
09.2019 - 02.2023
Mental Health Technician - Mississippi State Hospital
01.2018 - 07.2018
Home Health Aide - Compassionate Homemaker
04.2014 - 09.2019
Optician Technician - Eyemart Express
02.2013 - 12.2013
Guest Service Representative - Cabot Lodge
05.2011 - 06.2012
University of Mississippi - Bachelor of Arts in Psychology,
Northwest Rankin High School - High School Diploma,

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Kristin Jones