Summary
Overview
Work History
Skills
Timeline
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Kristin Kastanek

Wylie,TX

Summary

Highly organized Executive Assistant with notable experience in managing complex calendars, coordinating travel, and overseeing high-level meeting preparation. Strong administrative skills including proficiency in MS Office Suite and CRM systems. Proven ability to handle sensitive information with discretion and maintain confidentiality. Demonstrated success in improving organizational processes, enhancing productivity, and implementing strategic solutions for efficiency.

Overview

5
5
years of professional experience

Work History

Executive Assistant/Client Experience Manager

Texan Roots Landscaping
Garland, TX
01.2024 - Current
  • Coordinated scheduling for internal and external meetings, travel plans, conference calls and day-to-day executive obligations.
  • Mailed letters, sent emails and memos regarding important announcements and events.
  • Handled routine responses to telephone and email inquiries on behalf of executives.
  • Developed presentations, reports and minutes of meetings for department.
  • Organized events, seminars and lectures for department.
  • Collaborated with other members of admin team to provide seamless support for company.
  • Managed executive calendars, scheduled appointments and meetings.
  • Maintained customer satisfaction with professional management of complex escalated customer concerns.
  • Built and maintained relationships to promote rapport with customers.
  • Reviewed industry best practices regularly to identify potential improvements in current processes or strategies.

Administrative Assistant

UCars
Plano, TX
10.2021 - 12.2023
  • Entered information onto digital systems to maintain data quality and accuracy.
  • Updated databases and spreadsheets regularly to track progress.
  • Answered customer questions about available products and services.
  • Received and distributed incoming mail and digital correspondence.
  • Welcomed guests, issued passes and took incoming phone calls at reception.
  • Supported workflow of daily administrative tasks to achieve targets and deadlines.
  • Helped maintain office organization for aesthetic appeal and easy access to supplies.
  • Maintained scheduling and event calendars for staff meetings, parties and important deadlines.

Assistant Store Manager

CBD Kratom
Dallas, TX
11.2019 - 08.2021
  • Developed and strengthened teams through thoughtful sales floor leadership and personnel management.
  • Enforced employee adherence to company practices, policies and procedures.
  • Oversaw expenses, deposits and receipts to support recordkeeping.
  • Collaborated with store manager to meet revenue goals.
  • Interviewed, hired and terminated associates for fully-staffed store and customer satisfaction.
  • Ran promotions and in-store events to increase sales.
  • Exceeded revenue targets through strategic promotional planning and merchandising strategies.
  • Oversaw inventory management, including ordering, receiving, and stocking of merchandise.

Skills

  • Report Writing
  • Business Administration
  • Technical Support
  • Social Media Management
  • Meeting planning
  • Staff Management
  • Office Management
  • Administrative Support
  • Customer Service
  • Excel spreadsheets

Timeline

Executive Assistant/Client Experience Manager

Texan Roots Landscaping
01.2024 - Current

Administrative Assistant

UCars
10.2021 - 12.2023

Assistant Store Manager

CBD Kratom
11.2019 - 08.2021

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Kristin Kastanek