Kristin Kincaid
Galveston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clerk III
UTMB Galveston
Galveston, TX
10.2022 - Current
- Supported office clerical functions using word processing and other software, email and office machines.
- Directed clients and guests to correct departments, rooms, and staff members.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Scanned documents into digital formats ensuring accuracy of content.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Approached visitors and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Understood and followed oral and written directions.
- Work with RightFax distributing faxes to the various clinics.
- Work with Suture Health approving Home Health documents for medical professionals.
Massage Therapist/Owner
Holistic Healing & Renewal
Cedar Rapids, IA
04.2008 - 03.2020
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Verified accuracy of all paperwork prior to submission for processing.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Answered phones in a courteous manner while providing excellent customer service.
- Developed organizational filing systems for confidential customer records and reports.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Prepared deposits according to established procedures.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Completed day-to-day duties accurately and efficiently.
- Scheduled appointments.
Senior Secretary
UTMB
Galveston, TX
07.2002 - 05.2004
- Provided administrative support such as scheduling appointments or meetings.
- Inventoried and ordered materials, supplies and services.
- Resolved discrepancies between invoices and purchase orders quickly.
- Verified accuracy of all paperwork prior to submission for processing.
- Supported office clerical functions using word processing and other software, email and office machines.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Answered telephones, directed calls, and took messages.
- Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
- Delivered messages and ran errands.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Understood and followed oral and written directions.
Education
Diploma - Massage Therapy
Windemere Institute of Healing Arts
Decorah, IA08-2008
Associate of Arts - Interior Design
Kirkwood Community College
Cedar Rapids, IA12-1996
Skills
- Database Entry
- Administrative Support
- Peer Relationships
- Verbal and Writing Communication
- Organization
- Time Management
- Attention to Detail
- Self Starter
Certification
CPR
Timeline
Clerk III
UTMB Galveston
10.2022 - Current
Massage Therapist/Owner
Holistic Healing & Renewal
04.2008 - 03.2020
Senior Secretary
UTMB
07.2002 - 05.2004
Diploma - Massage Therapy
Windemere Institute of Healing Arts
Associate of Arts - Interior Design
Kirkwood Community College