Hi, I’m
Kristin Kleemann
Flower Mound,TX
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
19
years of professional experience
1
Certification
Work History
CTDI, Inc.
Human Resources Manager
04.2023 - Current
Job overview
- Reports to Human Resources General Manager
- Heavy employee relations involvement including implementation of the progressive discipline policy, investigations, and conflict resolution
- Providing guidance regarding the interpretation and application of company policies to management and employees
- Training and development, people manager mentoring and coaching
- Program Manager of the Corporate Steering Committee for Learning & Development
- Assisting with Safety and Security functions, safety meetings and quality meetings
- Assisting with staffing and recruiting
- Payroll research and administration
- HRIS management and administration (UKG UltiPro)
- HR KPIs and data analysis via Tableau and UKG
Various Companies
Various Contractor Roles
04.2022 - 04.2023
Job overview
- HR projects and short-term assignments
Scalable, Inc.
Global Director, People Operations/HR
03.2021 - 04.2022
Job overview
- Reported to Global Head of Business Operations
- 8 Direct Reports supported
- Led the People Operations/HR department for Scalable Inc., which encompassed the US, Mexico, Vietnam and Taiwan within the tech and production industries
- Developed organization strategies by identifying and researching human resources issues; contributed information, analysis and recommendations to organization strategic thinking and direction; established human resources objections in line with organizational objectives
- Implemented human resources strategies to guide management and employee actions by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO and compliance
- Ensured company compliance with country, state, and local legal requirements by studying existing and new legislation, enforcing adherence to requirements, advising management on needed actions
- Worked collaboratively with executive management, line managers, HR team, and other stakeholders to build a culture of excellence and innovation; facilitated organizational structure and design process
- Managed employee relations issues for corporate headquarters and international staff, including coordinating and engaging with field and production People Operations staff
- Supported audits as necessary in conjunction with legal department and local counsel
- Ensured compliance with US and International labor laws
- Led the People Operations/HR department in successful roll out of policies and procedures, domestic and international employment agreements, development of HRIS, field office employee handbooks, benefits summaries, and compensation guidelines
- Maintained a high-quality central people function, including appropriate technology, systems, and tolls, including the use of metrics and people data to inform key decisions
- Resolved complex employee relations issues in a balanced, fair and objective manner, using appropriate counseling, investigative, intervention and mediation techniques
- Led the development and execution of professional development and succession planning
- Managed high-level immigration issues and internal mobility between countries
- Analyzed People Operations/HR performance and developed plans to achieve expectations on key people initiatives
Shutterfly, Inc.
Senior Human Resources Manager
09.2019 - 03.2021
Job overview
- Reported to Senior Director of Human Resources for North American Operations
- 1 Direct Report Supported
- Worked with the manufacturing management team to develop and implement HR plans and solutions in order to develop business results
- Partnered with the business on organizational design, workforce planning, succession planning, and skills assessments
- Reviewed and analyzed business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience
- Provided management coaching to build leadership capabilities and resolve employee issues
- Worked with people managers and employees to address all types of employee relations issues ensuring a balanced perspective
- Worked on a special team to integrate newly acquired businesses with Shutterfly's HRIS, Policies and Procedures, SOPs, time Keeping and Career Matrixes/Job Descriptions
- Assessed business unit's human resources training needs and leveraged the Learning & Development organization to meet those needs
- Built employee-friendly processes and valued the aspect of being a service organization
- Partnered with People Managers to retain, develop, and motivate people to achieve their full potential
- Executive sponsor and member of the Steering Committee for Employee Resource Groups (ERGs)
Stanley Black & Decker
Human Resources Manager/RPO Manager
03.2018 - 09.2019
Job overview
- Reported to Director of Human Resources for North America
- 1 Direct Report supported
- Startup and staffing of 1.2M square foot distribution center including the Site Leader, Management/Leadership team, and 300+ hourly associates across two shifts
- Received an award from the Director of Human Resources for expertly staffing the distribution center and assisting in bringing the project in at 1.6M under budget
- Developed, evaluated, and implemented effective human resources management policies, procedures, best practices, and programs covering all aspects of employee relations ensuring that there was an environment of open and honest communication, cooperation, and respect within the workforce including a world-class New Hire Orientation and onboarding experience which led to 8.2% turnover, well below the industry average
- Successfully orchestrated the Kronos UAT and Implementation for this location and 2 others
- Winner of the Texas Workforce Commission Large Employer of the Year for 2019
- Worked on several M&A projects to align HRIS and timekeeping functions
- Founded two Employee Resource Groups (ERGs)
Target, Inc
Human Resources Manager
07.2015 - 03.2018
Job overview
- Supervised and guided the Human Resources Team comprised of five direct reports on daily functions, including talent management, recruitment and selection, succession planning, training and development, and regulatory compliance
- Mentored and trained leadership on performance management
- Provided prompt responses to team members' concerns as well as to employee relations issues for 225+ employees
- Established and maintained positive and beneficial working environment while fostering an inclusive, diverse, and safe workplace
- Guaranteed alignment of store schedules with business needs and compliance with best practices
- Led the community and volunteer efforts through diverse education, engagement, and event participation
- Contributed inputs in reducing turnover by 22% in the initial year and 26% the next year
- Achieved substantial improvement in training completion from 45% to 100%
UTi Integrated Logistics, Inc
HRBP/Human Resources Manager
02.2006 - 02.2015
Job overview
- Expertly managed overall office administration, human resources, and daily operations for two locations including training, employee relations, performance management, training, and reviews in a startup environment for 125+ employees
- Employed new and current policies and procedures while formulating standard operating procedures and job descriptions
- Performed numerous tasks, which included staff recruitment and interviews, application processing, new hire orientation, as well as temporary associate placement and conversions
- Administered terminations, open enrollment, benefits administration, employee file maintenance, workers' compensation, attendance tracking, and exit interviews
- Handled various accounting functions including payroll adjustments, accounts payable, monthly detailed invoice generation, and expense reporting via Lawson
- Acted as chairperson of the safety committee and quality improvement committee
- Directly led the Safety Committee and broadened safety awareness to accomplish incident-free operations for over 300 days
Education
Albertus Magnus CollegeNew Haven
MBA from Business Administration And Management
University Overview
- GPA 3.93/4
- Graduated with Honors
Albertus Magnus CollegeNew Haven
Bachelor of Science from Business Management
Skills
- HR policies and procedures
- Employee Relations
- Training and mentoring
- Human Resources Operations
- Onboarding and Orientation
- Employee Retention
- Training development
- Diversity and Inclusion
- Succession Planning
- Employee Recognition Programs
- Leadership Training and Development
Certification
- SHRM-CP - SHRM Certified Professional
Timeline
Human Resources Manager
CTDI, Inc.
04.2023 - Current
Various Contractor Roles
Various Companies
04.2022 - 04.2023
Global Director, People Operations/HR
Scalable, Inc.
03.2021 - 04.2022
Senior Human Resources Manager
Shutterfly, Inc.
09.2019 - 03.2021
Human Resources Manager/RPO Manager
Stanley Black & Decker
03.2018 - 09.2019
Human Resources Manager
Target, Inc
07.2015 - 03.2018
HRBP/Human Resources Manager
UTi Integrated Logistics, Inc
02.2006 - 02.2015
Albertus Magnus College
MBA from Business Administration And Management
Albertus Magnus College
Bachelor of Science from Business Management
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