Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

Kristin Knutson

Westfield,IN
Kristin Knutson

Summary

Pursuing the opportunity to work with a team of professionals by leveraging expertise in customer relations, financial services and real estate closings. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Exceptional ability to build strong relationships with clients and provide top notch customer service. Eager to bring experience in handling complex transactions to a dynamic environment.

Overview

1

20 Years experience

Work History

Dominion Title Services

Commercial and Residential Escrow Officer
06.2019 - Current

Job overview

  • Strengthened merger of title company with large multi office real estate company
  • Reviewed legal contracts; purchase agreements, land contracts, title commitments, operating agreements, trusts and divorce decrees
  • Closed and properly disbursed over 1,300 real estate transactions while maintaining personable and professional demeanor
  • Worked closely with real estate attorneys, lenders, agents, brokers, farmers, buyers and sellers
  • Ensuring timely submission, accurate recording of all files
  • Worked closely with county recorder and auditor
  • Ensuring compliance with all applicable loan and legal regulations
  • Calculating taxes, interest, insurance and other expenses
  • Clearing title encumbrances
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Oversaw issuance of checks, bills and statements, receipts and other documents to drive customer satisfaction.
  • Managed real estate contract compliance, lender instructions, title requirements, company requirements and other written instructions

Mid-America Title Inc.

Escrow Officer, Lead Closer
01.2001 - 04.2007

Job overview

  • Opened customer orders and greeted clients
  • Maintained schedule for conference room availability
  • Processed initial order-survey location reports, payoffs & HOA information
  • Verified commissions and special requests with clients
  • Advanced from receptionist to closer in four months
  • Prepared documents for closing, balanced settlement statements with lenders
  • Insured proper financial distribution and payment from each file.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.
  • Collaborated with lenders, agents, and legal professionals to resolve transactional and title issues.

Education

Ball State University
Muncie, IN

from History/Geography/Travel AndTourism
01.2001

Skills

  • Effective Problem Solver in High Demand Situation
  • Excellent Written and Verbal Communication
  • Organization and Time Management
  • Cultural Awareness
  • Crisis Management
  • Negotiation
  • Active Listening
  • Ability to prioritize and manage multiple assignments
  • Excellent Telephone Etiquette

Additional Information

  • Although i enjoyed my previous line of work, I realized there were few opportunities for me to advance my career. I'm excited about the possibility of transitioning into a different role or career field.
  • I am currently seeking a stable company with effective policies and processes in place.
  • I bring a comprehensive set of skills that I believe will be valuable. In my Escrow Officer role, I honed my abilities in customer service and multi-tasking, providing a firm foundation for future career growth. My attention to detail, people-centric nature, and empathy have afforded me excellent interpersonal skills. One of my greatest strengths is to anticipate the needs of individuals in all levels of an organization and proactively generate support. I am skilled in prioritizing tasks and managing competing deadlines. When reviewing my resume, you might notice a gap in employment. My absence is due to taking time to care for my children. My child-rearing experience has enhanced my talents in leadership, teamwork, determination, and prioritization as I managed multiple schedules, trained others, enforced ethical behavior and provided perpetual care.

Timeline

Commercial and Residential Escrow Officer

Dominion Title Services
06.2019 - Current

Escrow Officer, Lead Closer

Mid-America Title Inc.
01.2001 - 04.2007

Ball State University

from History/Geography/Travel AndTourism
Kristin Knutson