Kristin Komar
OAKDALE,PA
Summary
Participated every year in the Philip pelusi hair and fashion show
Certified and socap hair extensions
Certified to run a stock picker
Overview
34
34
years of professional experience
Work History
Hospitality Worker
Choice Hotels
12.2023 - Current
- Assisted guests with inquiries and provided information on services offered.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Supported team members in food preparation and service during peak hours.
- Operated cash register accurately for processing customer transactions.
- Learned safety protocols and hygiene standards for food handling and service.
- Adapted quickly to changing situations, ensuring smooth operations during busy shifts.
Head Cook
Tuckers Tavren
03.2021 - 10.2021
- Managed kitchen operations, ensuring efficient meal preparation and service.
- Trained staff on food safety protocols and kitchen procedures.
- Developed weekly menus based on seasonal ingredients and customer preferences.
- Supervised inventory management, reducing waste through effective stock rotation.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
Guest Service Department Manager
McDonald's
08.2016 - 03.2020
- Led guest service team to enhance customer satisfaction and streamline operations.
- Trained staff on best practices for delivering exceptional service and maintaining quality standards.
- Implemented efficient scheduling procedures to optimize labor costs while ensuring adequate coverage.
- Developed training materials to improve onboarding processes for new team members.
- Resolved customer complaints promptly, fostering a positive dining experience and brand loyalty.
- Monitored daily operations to ensure compliance with health and safety regulations.
- Collaborated with management to develop promotional initiatives that boosted guest engagement and sales performance.
- Analyzed customer feedback data to identify trends and improve service delivery strategies.
Warehouse Associate
Cabela's Distribution Center
09.2015 - 07.2016
- Ensured accurate order picking and packing to meet shipping deadlines.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
Warehouse Associate
Rue 21 Distribution Center
08.2013 - 08.2015
- Ensured accurate order picking and packing to meet shipping deadlines.
- Collaborated with team members to maintain optimal inventory levels and organization.
- Conducted regular quality checks on incoming and outgoing shipments for compliance.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Senior Stylist
Hair Reflections
04.2011 - 06.2013
- Led team in delivering high-quality styling services, enhancing client satisfaction and loyalty.
- Mentored junior stylists, fostering skill development and ensuring consistent service standards.
- Developed personalized styling plans, aligning with current trends and individual client preferences.
- Implemented inventory management systems, optimizing product availability and reducing waste.
- Trained staff on new techniques and tools, promoting best practices across the salon environment.
Senior Stylist
Philip Polusi
02.2004 - 07.2009
- Mentored junior stylists, fostering skill development and ensuring consistent service standards.
- Led team in delivering high-quality styling services, enhancing client satisfaction and loyalty.
- Demonstrated expertise in a wide range of hair types and textures, catering to diverse clientele with varying needs.
- Attended ongoing educational courses to stay current on industry trends, incorporating new techniques into daily practice.
- Increased client retention by consistently delivering high-quality results tailored to individual preferences.
- Utilized cutting-edge styling tools and techniques to create innovative looks that set the salon apart from competitors.
- Mentored junior stylists through hands-on training, fostering professional development and enhancing team performance.
- Developed long-lasting relationships with clients, leading to a steady stream of referrals and increased business opportunities.
- Provided exceptional customer service by attentively addressing concerns or complaints and ensuring complete satisfaction.
- Enhanced client satisfaction by providing personalized consultations and recommending suitable hairstyles, colors, and products.
- Performed advanced color techniques for stunning transformations that boosted clients'' confidence and generated referrals.
Stylist Manager
Hair Cuttery
03.2001 - 08.2003
- Led team in achieving high customer satisfaction through personalized styling consultations.
- Developed and implemented training programs to enhance stylist skills and service quality.
- Analyzed sales trends to optimize inventory management and improve product offerings.
- Fostered a collaborative environment by mentoring junior stylists and sharing industry knowledge.
- Evaluated stylist performance metrics to identify areas for improvement and implement corrective actions.
- Built strong partnerships with industry professionals such as photographers and makeup artists to provide comprehensive services during special events or collaborations.
- Mentored junior stylists, enhancing their skills and contributing to overall salon success.
Junior Stylist
Charles Russell
07.1991 - 01.2000
- Assisted clients in selecting styles that enhance personal aesthetics and accommodate lifestyle needs.
- Collaborated with senior stylists to develop innovative haircuts and color techniques tailored to client preferences.
- Maintained cleanliness and organization of styling stations, ensuring compliance with health and safety standards.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure satisfaction.
- Participated in ongoing training sessions to refine technical skills and stay updated on industry trends.
- Proactively identified opportunities to upsell additional services like treatments or color applications during consultations, increasing average ticket value per visit.
- Demonstrated adaptability by effectively managing walk-in clients while maintaining scheduled appointments without compromising quality of service delivery.
- Participated actively in staff meetings to discuss best practices for improving the overall guest experience at the salon consistently.
- Assisted senior stylists in creating stunning hair transformations, increasing client loyalty.
- Collaborated with the salon team to create a welcoming environment, driving customer satisfaction.
Education
Fashion Design
Marymount University
Arlington, Virginia, VABachelor Of Arts Transferred - Fashion Design
Savannah College of Art And Design
Savannah, GACosmetology License - Cosmetology
Charles Russell Academy of Hair
Annandale, VA07.1992
Skills
- Food preparation
- Cleaning and sanitizing
- Guest relations
- Housekeeping
- Upselling strategies
- Cross-cultural sensitivity
- Reservation management
- Health code compliance
- Food safety
- Production leadership
- Customer service
- Time management
- Problem-solving
- Multitasking
- Hospitality services
- Excellent communication
- Cash handling
- Conflict resolution
- Staff training
- Customer service management
- Phone and email etiquette
- POS system operation
- Guest reception
- Front desk management
- Public speaking
- Coaching and mentoring
- Nightly audits
Report Period
11/01/23, 11/30/23
Next Check In
02/26/24, 11:17:52 PM
Agreement Number
0042227412
Check In History
- 11/25/23, 02:36 PM, Moon Township, PA, False
- 11/24/23, 03:29 PM, Crafton, PA, True
Timeline
Hospitality Worker
Choice Hotels
12.2023 - Current
Head Cook
Tuckers Tavren
03.2021 - 10.2021
Guest Service Department Manager
McDonald's
08.2016 - 03.2020
Warehouse Associate
Cabela's Distribution Center
09.2015 - 07.2016
Warehouse Associate
Rue 21 Distribution Center
08.2013 - 08.2015
Senior Stylist
Hair Reflections
04.2011 - 06.2013
Senior Stylist
Philip Polusi
02.2004 - 07.2009
Stylist Manager
Hair Cuttery
03.2001 - 08.2003
Junior Stylist
Charles Russell
07.1991 - 01.2000
Fashion Design
Marymount University
Bachelor Of Arts Transferred - Fashion Design
Savannah College of Art And Design
Cosmetology License - Cosmetology
Charles Russell Academy of Hair