Michael Williams
Winnsboro,TX
Summary
Highly motivated Logistics Executive with extensive experience executing efficient transportation of shipments and meeting customer demand while minimizing costs. Strengths include freight sales, carrier price negotiation and training. Provides strong and supportive leadership to work in team environment. Proficient materials handling, logistics and warehouse operations specialist, skilled in movement of hazardous and special cargo in overseas mission-essential logistics operations. Computer-savvy and results-driven with skills in using material management software programs and databases for inventory control and logistics management. Personable and excellent communicator, works collaboratively with peoples of diverse cultures. Motivated to meet deadlines, work independently and make decisions within assigned scope of responsibility. Possessing current Secret security clearance. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
12
12
years of professional experience
Work History
Director of Logistics/Regional Sales Manager
Pronto Delivery and Logistics
Arlington, TX
10.2011 - 09.2023
- Developed and implemented innovative strategies for improving customer service, streamlining logistics operations, and reducing costs.
- Monitored inventory levels to ensure timely delivery of goods and services while adhering to company policies.
- Managed the daily activities of a team of logistics personnel, including providing guidance and training on warehouse operations.
- Oversaw the development of transportation plans, ensuring efficient routes were taken while minimizing cost.
- Coordinated with suppliers to ensure timely delivery of materials needed for production or distribution processes.
- Reviewed invoices related to logistics expenses and negotiated contracts with vendors for lower prices when possible.
- Collaborated with internal teams such as sales, marketing, finance and IT departments to optimize supply chain management processes.
- Analyzed customer feedback data regarding product delivery times and worked with the team to develop solutions for improvement.
- Assisted in the selection process for new warehouse locations that would best meet operational needs within budget constraints.
- Implemented safety procedures within the warehouse environment to reduce accidents or injuries among employees or contractors.
- Planned long-term capacity requirements based on projected growth rates within the organization.
- Tracked progress against goals using KPIs such as shipping accuracy rate, time from order entry to shipment completion.
- Maintained relationships with carriers by negotiating competitive freight rates and ensuring on-time deliveries.
- Worked closely with procurement teams to identify potential opportunities for cost savings through vendor consolidation.
- Coordinated and oversaw execution of logistics operations.
- Advised senior leadership on strategic initiatives designed to improve overall efficiency within supply chain networks.
- Communicated effectively with shippers, customers and receivers regarding changes in pick up or delivery status.
- Handled and prioritized high call volumes and customer inquiries.
- Fostered strong relationships with local and national vendors and suppliers.
- Updated internal tracking and reporting systems throughout shift to maintain accuracy in sales data.
- Reviewed invoices and shipping manifests to ensure full compliance with local customs and international regulations.
- Managed complex emotional customer situations promptly and professionally.
- Oversaw all logistics functions for key departments, including general engineering, maintenance, tactical and health services.
- Developed and executed effective business plans to achieve revenue goals.
- Followed established procedures and protocols regarding loads to promote integrity of shipments.
- Coordinated details for all missions, including delegating unit member assignments.
- Managed financial budget, successfully administering cost-saving initiatives to enable growth.
- Negotiated with established and developing customers to achieve profitable rates and client satisfaction.
- Managed unit operations, move coordination and training programs.
- Performed continuous cold calling to build strong sales pipeline.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Identified opportunities to reduce cost and improve productivity.
- Consistently met company and department objectives within budget and time constraints.
- Created and enforced policies and procedures for entire logistics team.
- Directed investigations to verify and resolve customer or shipper complaints.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
- Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
- Negotiated with carriers and warehouse operators for services and preferential rates.
- Implemented bar coding system to identify location and quantities of requested items.
Sales Manager
Pronto Delivery
Arlington, TX
10.2011 - 09.2023
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Collaborated with marketing team to create promotional materials for target customers.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Researched potential customers using various sources such as public records, web searches.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
- Implemented process changes designed to streamline workflow within the department.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Maintained accurate records of all transactions between customers and company representatives.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Performed sales consultations and educated clients on products and services.
- Maintained professional network of potential clients and business opportunities.
- Created and maintained sales environment to support business objectives.
- Achieved company growth and brand development through market expansion and sales.
- Analyzed business and sales targets using critical problem-solving skills.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Developed and implemented new sales strategies to update product lines.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Attended trade shows for in-person engagement and network building.
Warehouse Supervisor
Pronto Delivery
Arlington, TX
09.2015 - 09.2018
- Maintained and updated inventory records accurately.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Coordinated with other departments to ensure smooth flow of materials.
- Created strategies for improving operational efficiencies in the warehouse.
- Provided leadership to motivate staff members to achieve performance goals.
- Performed regular inspections of equipment, facilities, and personnel safety practices.
- Resolved customer inquiries regarding order status or delivery issues promptly.
- Identified process improvement opportunities within the warehouse environment.
- Assisted with scheduling shipments and deliveries according to customer requirements.
- Developed plans for reorganizing storage areas as necessary based on product volume changes.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
- Reviewed invoices for accuracy prior to authorizing payment processing.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
Education
High School Diploma -
Arlington High School
Arlington, TXSkills
- Logistics Functions
- Unit Training Coordination
- Maintenance Collaboration
- Service and Supply Assistance
- Logistics Management
- Logistics Coordination
- Continuous Improvement
- Data Entry
- Price Structuring
- Materials Management
- Incident Reporting
- Operational Oversight
- International Freight Management
- Distribution Coordination
- Hazardous Material Storage
- Budget Administration
- Production Planning
- Quality Control
- Safety Management
- Service Coordination
- Freight Cost Reporting
- Inventory Reconciliation
- Expense Tracking
- Shipment Tracking
- Order Management
- Delivery Scheduling
- Domestic Freight Management
- Vendor Management
- Documentation
- Cost Reduction
- Warehouse Oversight
- Workforce Management
- Freight Forwarding
- Staff Management
- Inventory Management
- Shipping and Receiving
- Process Monitoring
- Shipping Activity Oversight
- Workload Management
- Budget Planning
- Schedule Management
- Transportation Management Systems
- Mentoring and Training
- Maintenance and Repair Orders
- Staff Supervision
- Transportation Solution Development
- Daily Operations Management
- Logistics Systems
- Staff Development and Oversight
- Distribution and Warehousing
- Resource Management
- Logistics Oversight
- Freight Flow
- Logistics Planning
- Budget Control
- Freight Handling
- Shipping Cost Reduction
- Logistics Processes
- Profit and Loss Management
- Customer Service
- Planning Production
- Client Needs Assessment
- Logistics Data Analysis
- Shipping Oversight
- Inventory Audits
- Team Collaboration
- Inventory Management Software
Accomplishments
- Patent
- Top Sales awards
- Top Team Proformance Award
- Leadership Team award
Timeline
Warehouse Supervisor
Pronto Delivery
09.2015 - 09.2018
Director of Logistics/Regional Sales Manager
Pronto Delivery and Logistics
10.2011 - 09.2023
Sales Manager
Pronto Delivery
10.2011 - 09.2023
High School Diploma -
Arlington High School
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