Hi, I’m
KRISTIN KUHNS
Executive Administrative Assistant
LITITZ,PA
Summary
Experienced Executive Assistant with several years’ experience in a fast-paced office setting using various
office tools such as Microsoft Word, Access, Excel, Outlook, and Publisher, along with AS400, SharePoint and
G- Suite products. Extensive knowledge of scheduling and managing events, preparing proposals, bids, social
media and website maintenance, and database entries. Over 10 years’ experience in customer service both in
a call center and retail. Outgoing, upbeat and friendly with fellow co-workers, clients/customers and executives.
Always eager to learn new ways of doing something and open to expanding on new job functions.
Overview
20
years of professional experience
12
years of post-secondary education
Work History
Brick Property Services, LLC, Lebanon, PA
Executive Administrative Assistant
2023.05 - Current (1 year & 4 months)
Job overview
- Assist the Executive staff (CEO, CIO, CLO, CFO) with various tasks including conduct research, prepare statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receive visitors, arrange conference calls, answer emails, phone calls and schedule meetings
- Collaborate with other administrators and support personnel, management, and clients on a regular basis
- Assist the staff with benefit and human resources questions
- Record, type, distribute, schedule, and assemble board meetings
- Read and analyze incoming memos, mail, submissions and reports to determine their significance and plan their distribution; prepare monthly and annual reports and attend meetings as necessary
- Make training and travel arrangements for both on-site and off-site training
- Prepare necessary forms and secures signatures to finalize agreements between clients, and the owner/ management company
- Perform research and compile various RFPs along with advertising said RFPs across news outlets
- Ensure all computer records of all staff and clients are accurate and current
- Promptly and accurately maintain all filed documentation
- Conduct marketing and outreach, including maintaining Facebook, LinkedIn and Website.
Doceo Office Solutions, Lancaster, PA
Executive Sales Assistant
2022.06 - 2023.04 (10 months)
Job overview
- Conducted periodic phone check-ins with existing Doceo clients on behalf of Technology Advisors
- Prepared account reviews for Technology Advisors; established client review meetings
- Entered pricing worksheets into CRM and converted to orders
- Made follow-up check-ins with new Doceo clients and/or recently upgraded Doceo clients
- Performed clerical and administrative tasks including, preparing mailings and leave behind packets for designated prospects, printing proposals and creating presentation binders
- Made CRM updates as needed and directed by Technology Advisors
- Periodically reached out to clients asking for testimonial letters or Google Reviews
- Maintained company social media and website outlets.
St. Paul’s United Methodist Church, Elizabethtown, PA
Administrative Assistant
2021.02 - 2022.06 (1 year & 4 months)
Job overview
- Kept church staff informed of members’ needs such as deaths, illnesses and other crises by answering the phone and screen calls for staff, per their direction
- Maintained various files; keep records and compile these into periodic or occasional reports
- Handled all outside requests for the use of the church facilities; organized and maintained the church database, calendar and scheduling of events
- Prepared and maintained mailing lists and church roster
- Edited and prepared weekly bulletins, and other documents, as requested
- Transcribed dictation; typed letters or other documents as needed; used computer as required
- Arranged for appropriate personnel for funerals, weddings, and other services, as needed
- Tracked inventory of office supplies and ordered when necessary
- Updated the church’s website and social media pages, as well as interacted with any correspondence generated from those sites
- Provided executive administrative assistance to the pastors (e.g., scheduling appointments, writing or posting correspondence, returning calls, etc.).
Sylvin Technologies, Inc, Denver, PA
Customer Service Coordinator
2020.09 - 2021.01 (4 months)
Job overview
- Communicated with both internal and external customers via phone and email
- Entered emailed, phoned and faxed orders and confirmed back to customer pricing/scheduling
- Entered invoices and sent to customers by email or mail.
Eastern Pennsylvania Conference of the United Methodist Church, Norristown, PA
District Resource Assistant
2016.06 - 2020.09 (4 years & 3 months)
Job overview
- Assisted and provided clerical support to the District Superintendent, pastors, church leaders, laity, and district teams for both general and complex inquiries
- Sent communication to local churches regularly regarding conference-wide deadlines for annual reporting, conference forms, appointment advisories, and other required documentation
- Generated district-wide communication and standard documents; managed these in accordance with district and conference mission, vision, and goals
- Planned, attended, and assisted with district and conference events, with the help of the
- District Superintended and members of the Executive Team
- Collaborated with the Cabinet, resource assistant team, and conference staff to team-build, improve interaction, and standardize technology practices
- Coordinated with the Pension and Health Benefits Office to manage compensation and benefits packages throughout the year
- Facilitated clergy transfers by researching credential checks, arranging record transfers, etc., in cooperation with the Bishop, the Superintendent, and the Board of Ordained Ministry
- Ensured strict confidentiality regarding all sensitive matters related to the work of the conference.
New Penn Motor Express, Lebanon, PA
Customer Service Representative
2014.05 - 2016.06 (2 years & 1 month)
Job overview
- Answered phones, tracked shipments, processed credit card payments, and scheduled pick-ups.
County of Lancaster, Lancaster, PA
Clerical Specialist
2010.12 - 2014.05 (3 years & 5 months)
Job overview
- Clerked for custody and protection from abuse (PFA) cases
- Interacted with judges, attorneys, and litigants; attended court sessions to retrieve legal documents.
Education
Harrisburg Area Community College , Virtual Student
Associate of Applied Science from Business Management
2022.01 - Current (2 years & 8 months)
University Overview
- Dean's List 2023
- William & Jean King Scholarship Endowment Scholarship Recipient Fall 2023
- Ready to Succeed Scholarship Recipient Fall 2023
- 3.79 GPA
- Phi Theta Kappa International Honor Society Member
- Vice President of Fellowship & Service - Alpha Nu Omega Chapter - Phi Theta Kappa 2023-2024
Central Pennsylvania College , Summerdale, Pennsylvania
Associate of Science from Communications
2011.04 - 2016.07 (5 years & 3 months)
Luzerne County Community College , Nanticoke, Pennsylvania
No Degree from Management Technology
2005.01 - 2009.08 (4 years & 7 months)
Skills
- Meeting Support
- Business Correspondence
- Master Calender Management
- Travel Planning
- Spreadsheet Creation
- Event Coordination
- Office Supplies and Inventory
- Reading Comprehension
- Microsoft Office
- Customer Service
- Material Preparation
- Inquiry Requests
- Presentation Materials
- Logistics Coordination
- Coordination of Administrative Activities
- Special Event Projects
- Independent Judgement
- Social Media Management
- Departmental Support
- Advanced Excel Spreadsheet Functions
- Report Generation
- Invoice Preparation
- Microsoft Publisher
- Postage Meter
- Arrange Business Meetings
- Goal Minded
- Meeting Minutes
- Manage Executive Schedules
- Training Schedule Setup
- Call Screening
- Advertising Support
- Administrative Policies
- Meeting Support
- Inventory Records
- Advanced MS Office Suite Proficiency
- Meeting Agenda Preparation
- Document Filing and Retrieval
- Travel Arrangement Coordination
- Human Resources Management Software
- Calendar and Scheduling Software
- Call Transfers
- Outbound Calls
- Supply Restocking
- Correspondence and Memos
- Documentation
- Active Listening
- Customer Relations
- Microsoft Word
- Microsoft Excel
- Account Management
- Microsoft PowerPoint
- Clerical Support
- Office Equipment Proficiency
- Minute Taking
- Executive Management Support
- Call Center Operations
- Lead Generation
- Delivery Scheduling
- Brand Representation
- Shipping and Receiving Understanding
- Computer Proficiency
- Critical Thinking
- Conflict Resolution
- Process Optimization
- Order Processing
- Schedule Mastery
- Product Promotion
- Recordkeeping Strengths
- Technical Support
- POS Systems and Ordering Platforms
- Customer Retention Strategies
- Customer Account Management
- Grammar
- Proofreading
- Calendaring
- Spreadsheets
- Sales and Marketing
- Customer Relationship Management
- Verbal and Written Communication
- Project Management
- Brand Management
- Managing Cash Register
- Managing Appointments
- Time Management
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionHealthcare benefitsPersonal development programsTeam Building / Company RetreatsPaid sick leave401k matchPaid time offStock Options / Equity / Profit Sharing4-day work weekLanguages
English
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Phi Theta Kappa
Timeline
Executive Administrative Assistant
Brick Property Services, LLC
2023.05 - Current (1 year & 4 months)
Executive Sales Assistant
Doceo Office Solutions
2022.06 - 2023.04 (10 months)
Harrisburg Area Community College
Associate of Applied Science from Business Management
2022.01 - Current (2 years & 8 months)
Administrative Assistant
St. Paul’s United Methodist Church
2021.02 - 2022.06 (1 year & 4 months)
Customer Service Coordinator
Sylvin Technologies, Inc
2020.09 - 2021.01 (4 months)
District Resource Assistant
Eastern Pennsylvania Conference of the United Methodist Church
2016.06 - 2020.09 (4 years & 3 months)
Customer Service Representative
New Penn Motor Express
2014.05 - 2016.06 (2 years & 1 month)
Central Pennsylvania College
Associate of Science from Communications
2011.04 - 2016.07 (5 years & 3 months)
Clerical Specialist
County of Lancaster
2010.12 - 2014.05 (3 years & 5 months)
Luzerne County Community College
No Degree from Management Technology
2005.01 - 2009.08 (4 years & 7 months)
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