Friendly, hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receptionist position. Ready to help team achieve company goals. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Nanny/Household Manager
Gena Napier
07.2015 - 07.2024
Engaged with children on individual basis to build positive relationships
Taught Kindergarten home school curriculum
Cared for children by providing safe, nurturing environment
Promoted and designed developmentally appropriate activities
Developed creative ways to engage children in hands-on learning experiences both indoors and outdoors
Played with children, organizing fun age-appropriate activities
Transported children to play dates, activities and special outings with utmost safety
Provided transportation to and from school, extracurricular activities, and appointments
Communicated with parents about daily activities and behaviors
Helped children develop positive social abilities and life-long learning skills
Read to children to encourage love of books and learning
Prepared nutritious meals and snacks to support healthy growth and development
Assisted children with homework, projects and test preparation
Kept home environment neat, clean and optimal for children's development
Maintained full schedule of extra-curricular activities and entertainment for each child
Managed children's healthcare needs by taking each to appointments, filling prescriptions, and administering medications
Daily housecleaning, chores and cleaning up after children
Maintained organization of household with daily care
Family household laundry duties
Handled errands and shopping for family to replenish household items, groceries and supplies
Responsible for any general errand running that needed to be done
Supervised pet care duties such as feeding, grooming, exercising, medication administration
Managed household calendars and events
Maintained inventory of household supplies
Oversaw daily operations of home, ensuring cleanliness and organization
Restaurant Hostess
1904 Steakhouse
08.2014 - 06.2015
Greeted guests and made them feel welcome.
Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Delivered unparalleled service to drive positive dining experience and repeat customer visits.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Answered phone calls to take orders, give information and document reservations.
Completed daily side work and opening and closing duties without fail.
Seated patrons based on guest preferences and seating availability.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Kindergarten Student Teacher
City Academy School
01.2014 - 01.2015
Worked with experienced teachers to improve student learning, lesson planning and performance
Provided support to students during class activities and group projects
Planned and delivered lessons under teacher supervision to build student understanding of math, language arts and social studies
Assisted lead teacher in creating and implementing lesson plans for various subjects
Assisted with daily observations and child evaluations
Developed engaging educational materials, such as worksheets, quizzes, and presentations
Worked one-on-one with students during classroom time to offer help on specific topics
Promoted literacy by reading books regularly to full class and small groups
Childcare Provider
Growing Footprints Daycare
01.2010 - 01.2014
Cared for children from 8 weeks - 3 years old
Supported children's cognitive, social and emotional development with quality childcare
Encouraged positive social interactions between children in care
Maintained safe, nurturing environment for children under care
Encouraged children to create, explore and learn with confidence
Managed daily schedules, ensuring balance of structured activities and free playtime
Minimized spread of infectious diseases using proper cleaning and sanitation protocols
Recorded daily activities, progress and incidents for director and parent review
Met needs of children of different ages with developmentally-appropriate activities
Sales Associate
Chocolate Chocolate Chocolate Company
09.2007 - 08.2009
Greeted customers and helped with product questions, selections, and purchases.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Managed incoming calls and provided assistance to customer inquiries.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Education
Bachelor of Science (B.S.) - Early Childhood Education