Yolanda McClam
Maxton,NC
Summary
Dedicated and clinically skilled Certified Medical Assistant with a versatile support skill set developed through hands on as a CMA. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
1
1
Certification
Work History
MOA
UNC Urgent Care
Pembroke, NC
11.2022 - 12.2025
- Take patient vitals
- Room patients
- Managed incoming phone calls to support patients and resolve inquiries efficiently.
- Addressed customer requests and inquiries to enhance overall satisfaction.
- Put in x-ray orders from outside clinics
- Scan/fax documents
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
Certified Medical Assistant
Alliance Medical Group
Waterfront, CT
01.2013 - 2013
- Records patients' medical history, vital statistics
- Prepared medications to align with physician instructions for patient safety
- Performed routine laboratory tests and prepared specimens for accurate diagnosis.
- Communicated test results to patients, ensuring understanding and emotional support
- Set up patient rooms with necessary equipment and supplies
- Restocked supplies and maintained cleanliness in exam rooms
Certified Medical Assistant
Oxford Primary Care
Oxford, CT
01.2009 - 01.2013
- Communicated test results to patients clearly and compassionately, ensuring understanding and addressing concerns
- Prepared medications according to physician instructions, ensuring patient safety and adherence to treatment plans
- Records patients medical history, vital statistics
- Prepared and organized patient rooms for examinations, creating a welcoming and efficient environment
- Stock and keep exam rooms clean
Externship
Internal Medicine Specialists
Waterbury, CT
01.2009 - 03.2009
- Obtained vital signs, EKGs, lab draws, urinalysis
- Greeted and escorted patients into exam rooms to ensure timely and comfortable visits
- Scheduled appointments and collected co-pays to maintain efficient patient flow
- Organized and replenished medical supplies in exam rooms to support uninterrupted patient care
Education
Medical Assistant Program -
Porter and Chester Institute
Watertown, CT12.2009
Skills
- Medical Transcription
- Appointment Scheduling
- Medical Records Processing
- Prescription Procedures
- CPT coding
- Specimen Collections
- EKG and Diagnostic Test
- Surgical procedures
- Minor surgery assistance
- Infection Control
- Medical Asepsis
- Medical Law and Ethics
- Information Processing
- Business Communications
- Billing and collections
- Anatomy
Certification
- Certified Medical Assistant
- First Aid/CPR/AED
Training
Internal Medicine Specialists (180 hours), Waterbury, CT, Greeted and escorted patients into exam rooms, Obtained vital signs, EKG's, lab draws, urinalysis, Scheduled appointments, collect co-pays, Restocked exam rooms
Administrative Skills
- Business Communications
- Office Management and Equipment
- Banking and Accounting Procedures
- Information Processing
- MOSS Software
- Medical Transcription
- Appointment Scheduling
- Medical Records Processing
- Prescription Procedures
- Insurance, Billing and Collections
- CPT and ICD Coding
Timeline
MOA
UNC Urgent Care
11.2022 - 12.2025
Certified Medical Assistant
Alliance Medical Group
01.2013 - 2013
Certified Medical Assistant
Oxford Primary Care
01.2009 - 01.2013
Externship
Internal Medicine Specialists
01.2009 - 03.2009
Medical Assistant Program -
Porter and Chester Institute