Innovative and proactive Area Central Business Office Director at Concentra. Successfully led strategic evaluation, planning, and implementation of healthcare revenue cycle improvements for over 225 locations across multiple states. Oversees two regional billing offices processing over $60 million in revenue per month. Consistently achieved cost reduction, increased cash flow, and improved efficiency. Core competencies in strategic analysis, budget development and planning, business process re-engineering, payor relationship management, and team leadership. Leverages strong background in software and database development to enhance service, drive automation, and increase transparency. Certifications in product management by AIPMM and PMP demonstrate ability to deliver value-added solutions for complex and dynamic healthcare challenges. Experienced leader with strong background in strategic planning and operational management. Skilled in team collaboration, driving results, and adapting to changing needs. Expertise in staff development, budget oversight, and process improvement. Known for reliability and fostering cohesive work environment.