KRISTIN MALICK
MOUNT CARMEL
Summary
Equipped to manage different types of emergency situations, build alliances and screen for specific services. Excellent multitasking, organizational and conflict resolution skills. Energetic and motivated to assist anyone in crisis.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Chat and Text Crisis Counselor
Didi Hirsch
Culver City
08.2024 - Current
- Responded promptly to emergency situations by providing crisis intervention services.
- Delivered emotional support during crisis situations, helping individuals regain stability and cope with distress.
- Offered counseling and stabilization support to reintroduce calm in crisis situations.
- Conducted thorough assessments to identify immediate needs and risks, facilitating tailored interventions for help-seekers.
- Developed safety plans with help-seekers to manage ongoing challenges effectively.
- Offered emotional support and guidance for individuals navigating life challenges such as grief, depression, and trauma, fostering resilience and coping strategies.
- Applied abilities in techniques like active listening and collaborative problem-solving to make a positive impact.
- Maintained confidentiality and adhered to ethical standards in all client interactions.
Crisis Counselor
Hopelink
Oakton
01.2023 - 05.2024
- Developed safety plans to mitigate self-harm and harm risks, ensuring client safety.
- Developed and implemented personalized crisis intervention plans, tailored to each client's specific needs.
- Provided emotional support and guidance to individuals dealing with a variety of life issues, including grief, depression, anxiety, substance abuse, trauma and relationship conflicts.
- Created individualized treatment plans addressing specific client needs and goals to facilitate progress.
- Developed individualized treatment plans based on client needs and goals.
- Educated families about effective communication techniques for managing conflict resolution.
- Advised family members on how best to support their loved ones during difficult times.
- Coordinated with healthcare providers, law enforcement, and agencies to deliver comprehensive support and resources for clients.
Education
Associate of Science - Psychology
Luzerne County Community College
Nanticoke, PA 05.2019 - 12.2022
Skills
- Crisis intervention
- Crisis handling
- Suicide prevention
- De-escalation techniques
- Risk assessment
- Safety planning
- Mental health assessment
- Substance abuse awareness
- Child protection
- Electronic documentation
- Documentation skills
- Resource coordination
- Team collaboration
- Active listening
- Emotional support
- Problem solving
- Stress management
- Intellectual disability awareness
- Peer support
- Patient confidentiality
Timeline
Chat and Text Crisis Counselor
Didi Hirsch
08.2024 - Current
Crisis Counselor
Hopelink
01.2023 - 05.2024
Associate of Science - Psychology
Luzerne County Community College
05.2019 - 12.2022