Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristin Mancone

North Providence

Summary

Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of teamwork and training in communication. Motivated to learn, grow and excel.

Overview

18
18
years of professional experience

Work History

Billing Coordinator

UNFI
04.2022 - Current
  • Answered email inquiries with friendly demeanor and full knowledge of billing department processes.
  • Developed customized billing reports for customers supporting informed decision-making processes.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Monitored accounts aging reports, identifying trends and proactively addressing potential processing issues.
  • Optimized billing processes by implementing efficient invoicing and payment tracking systems.
  • Reduced billing errors through consistent review and reconciliation of account discrepancies.
  • Enhanced client relations by promptly addressing inquiries and concerns regarding invoices and account statuses.
  • Continually sought opportunities for process improvement, leading to increased efficiency and effectiveness within the billing department.
  • Updated documentation, reports, and spreadsheets with financial information.
  • Collaborated with cross-functional teams to ensure accurate and timely billing for all products and services provided.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Worked with multiple departments to check proper billing information.
  • Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.

Mentor Teacher

Learning Brooke Early Childhood Education Center
10.2013 - 04.2022
  • Monitored student classroom and outdoors activities to promote student safety.
  • Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Operated computer to enter and update patron records.
  • Provided assistance to faculty and staff by teaching classes, conducting orientation programs and issuing transcripts.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.

Shift Leader

The Children's Place
07.2013 - 07.2016
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Regulated pricing, inventory count and supply during shift hours.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.

Assitant Director

Creative Minds, ELC
03.2007 - 09.2013
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Trained and mentored new employees on industry practices and business operations.
  • Worked with team leaders to arrange schedules based on production requirements and available resources.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Oversaw purchasing and organization of food and cleaning inventory.
  • Oversaw business calendar of events and scheduled key initiatives.
  • Kept operations responsive and agile with proactive troubleshooting and problem-solving of routine and complex concerns.
  • Expedited investigations, action plans and schedules for Teacher and Child activities.

Education

Associate of Arts - Business Administration

Community College of Rhode Island
Warwick, RI

Skills

  • Documentation
  • Attention to Detail
  • Multitasking Abilities
  • Teamwork and Collaboration
  • Excellent Communication
  • Interpersonal Communication
  • Deadline-oriented
  • Data entry proficiency
  • Accuracy and Precision
  • Invoice Processing

Timeline

Billing Coordinator

UNFI
04.2022 - Current

Mentor Teacher

Learning Brooke Early Childhood Education Center
10.2013 - 04.2022

Shift Leader

The Children's Place
07.2013 - 07.2016

Assitant Director

Creative Minds, ELC
03.2007 - 09.2013

Associate of Arts - Business Administration

Community College of Rhode Island

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Kristin Mancone