Kristin Marsh
Fort Myers,FL
Summary
Achievements include adding $5M in new revenue. Skilled at acquiring and retaining customers and training sales leaders in the supply chain environment to do the same. Goal-oriented and tactical with a decisive approach.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Regional Sales Director
Conectiv
05.2025 - Current
- Managed 5 sales specialists and generated over $5M sales annually.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Forecasted annual, quarterly, and monthly sales goals.
- Collaborated with marketing teams to help sales campaigns reach target audiences.
- Created robust sales plans and set territory quotas.
Sr. Customer Success Director
Uber Freight
09.2019 - 04.2025
- Collaborated cross-functionally with sales, product development, and support teams to address customer needs and resolve issues in a timely manner
- Developed and maintained strong relationships with key stakeholders within client organizations, including executives, managers, and end-users
- Trained and guided 12-15 team members to maintain high productivity and performance metrics.
- Identified upsell opportunities within existing accounts by understanding customer pain points and aligning them with appropriate solutions
- Successfully renewed contracts with 100% of assigned customers by demonstrating ongoing value delivery and ROI
- Spearheaded innovative approaches to resource allocation and strategic planning.
Account Executive
XPO Logistics
11.2016 - 09.2019
- Managed a portfolio of 75+ client accounts, consistently meeting or exceeding sales targets
- Negotiated contracts, pricing, and terms of agreements to ensure mutually beneficial partnerships
- Increased territory market share by 20% in first year and maintained growth rate
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Identified new business opportunities and generated leads through proactive prospecting and networking
- Specialized in packaging engineering and freight securement systems to prevent damage
Account Manager
ArcBest
03.2015 - 11.2016
- Drove new business growth through prospecting and cold calling, resulting in a pipeline increase of 20% year-over-year
- Leveraged CRM software to track sales activities, manage leads, and forecast future revenue projections
- Closely monitored competitors' activities and industry trends to identify potential threats or opportunities for growth
- Identified upsell and cross-sell opportunities within existing accounts, leading to an increase in revenue by 35% annually
Logistics Execution Administrator
Kuehne+Nagel
02.2013 - 03.2015
- Managed end-to-end logistics operations, including transportation, warehousing, and inventory management
- Collaborated with cross-functional teams to ensure timely delivery of products while maintaining quality standards
- Analyzed data on transportation costs, warehouse capacity utilization, and order fulfillment rates to identify areas for improvement
Logistics Manager and Assistant Controller
Logistic, Inc
01.2005 - 03.2012
- Managed end-to-end logistics operations, including transportation, warehousing, and inventory management
- Developed and implemented strategic plans to optimize supply chain efficiency and reduce costs
- Negotiated contracts with shipping carriers to secure favorable rates and terms for transportation services
- Oversaw accounts payable and receivable functions, ensuring timely processing of invoices and collections
- Conducted regular audits to identify potential risks or discrepancies in financial records
- Collaborated with external auditors during year-end audits to provide necessary documentation and resolve any issues identified
Education
Associate's degree - General Business
Lake Michigan College
01.2011
Skills
- Transportation management systems
- Procurement
- Business development
- SAP
- CRM software
- Profit & loss
- Territory management
- Competitive analysis
- Sales presentations
Certification
Lean Six Sigma Certification
Timeline
Regional Sales Director
Conectiv
05.2025 - Current
Sr. Customer Success Director
Uber Freight
09.2019 - 04.2025
Account Executive
XPO Logistics
11.2016 - 09.2019
Account Manager
ArcBest
03.2015 - 11.2016
Logistics Execution Administrator
Kuehne+Nagel
02.2013 - 03.2015
Logistics Manager and Assistant Controller
Logistic, Inc
01.2005 - 03.2012
Associate's degree - General Business
Lake Michigan College