KRISTIN MATT
BAY CITY,MI
Summary
After some time away raising a young family and following entrepreneurial drives, circumstances have come full circle leading back to further pursuing a career in Educational Services. Eleven years of experience at Delta College as an Academic Advisor provides a well matched resume to the position of Dual Enrollment & Early Middle College Navigator. Numerous skills and experiences from my time at Delta will aid in the fit for this position and I look forward to once again being a positive navigator in the lives of students in the Great Lakes Bay Region and beyond.
Overview
19
19
years of professional experience
Work History
Academic Advisor
Delta College
University Center, MI
09.2004 - 12.2015
- Conducted academic advisement services for all types of students on a daily basis to maintain educational progression and assist all students with navigating academic processes such as financial aid, resources such as tutoring, and success strategies such as proper study habits.
- Meticulously audited student records including those with dated courses and transfer credits for graduation - when appropriate, requesting course substitutions be made.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites as well as college-wide services and resources in the community as well.
- Provided support and guidance to students experiencing academic and other troubles.
- Contributed to continuous improvement related to use of new technology tools, including projects with online orientation, electronic lobby system, and Michigan transfer network.
Academic Advisor- Part-time, Temporary
Delta College
Remote
06.2020 - 04.2021
- Assisted students in selecting courses to align with program of study requirements as well as academic levels.
- Utilize college software as well as outside programs to conduct online advising sessions with students including video and telephone applications.
- Completed various projects to assist leadership with critical decision making.
Vice President-O'connor's Auto Outlet
Other Experience
Bay City, MI
02.2017 - Current
- Oversaw accounting operations and transactions related to payroll, financial reporting, payables and receivables.
- Monitored expense and revenue trends to make informed decision-making.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Managed financial, operational and human resources to optimize business performance.
- Collaborated with accounting and technology professional teams to review and maintain compliance with regulations.
- Consistently completed and distributed necessary documents to maintain compliance with State of MI as well as Financial Institutions
- Responded to customer calls and emails to answer questions about products and services.
- Handled billing and payment issues following guidelines, resolving disputes properly.
Education
Master of Arts - Education - Guidance And Development
Central Michigan University
Saginaw05.2012
BBA - Management
Saginaw Valley State University
University Center, MI 05.2004
Skills
- Planning and Problem Solving
- Interpersonal Communication
- Customer Service Driven
- Process Improvement
- Multi-Tasking
Timeline
Academic Advisor- Part-time, Temporary
Delta College
06.2020 - 04.2021
Vice President-O'connor's Auto Outlet
Other Experience
02.2017 - Current
Academic Advisor
Delta College
09.2004 - 12.2015
Master of Arts - Education - Guidance And Development
Central Michigan University
BBA - Management
Saginaw Valley State University