KRISTIN MATT
BAY CITY,MI
Summary
After some time away raising a young family and following entrepreneurial drives, circumstances have come full circle leading back to further pursuing a career in Educational Services. Eleven years of experience at Delta College as an Academic Advisor provides a well matched resume to the position of Dual Enrollment & Early Middle College Navigator. Numerous skills and experiences from my time at Delta will aid in the fit for this position and I look forward to once again being a positive navigator in the lives of students in the Great Lakes Bay Region and beyond.
Overview
19
19
years of professional experience
Work History
Academic Advisor
Delta College
09.2004 - 12.2015
- Conducted academic advisement services for all types of students on a daily basis to maintain educational progression and assist all students with navigating academic processes such as financial aid, resources such as tutoring, and success strategies such as proper study habits.
- Meticulously audited student records including those with dated courses and transfer credits for graduation - when appropriate, requesting course substitutions be made.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites as well as college-wide services and resources in the community as well.
- Provided support and guidance to students experiencing academic and other troubles.
- Contributed to continuous improvement related to use of new technology tools, including projects with online orientation, electronic lobby system, and Michigan transfer network.
Academic Advisor- Part-time, Temporary
Delta College
06.2020 - 04.2021
- Assisted students in selecting courses to align with program of study requirements as well as academic levels.
- Utilize college software as well as outside programs to conduct online advising sessions with students including video and telephone applications.
- Completed various projects to assist leadership with critical decision making.
Vice President-O'connor's Auto Outlet
Other Experience
02.2017 - Current
- Oversaw accounting operations and transactions related to payroll, financial reporting, payables and receivables.
- Monitored expense and revenue trends to make informed decision-making.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Managed financial, operational and human resources to optimize business performance.
- Collaborated with accounting and technology professional teams to review and maintain compliance with regulations.
- Consistently completed and distributed necessary documents to maintain compliance with State of MI as well as Financial Institutions
- Responded to customer calls and emails to answer questions about products and services.
- Handled billing and payment issues following guidelines, resolving disputes properly.
Education
Master of Arts - Education - Guidance And Development
Central Michigan University
Saginaw05.2012
BBA - Management
Saginaw Valley State University
University Center, MI 05.2004
Skills
- Planning and Problem Solving
- Interpersonal Communication
- Customer Service Driven
- Process Improvement
- Multi-Tasking
Timeline
Academic Advisor- Part-time, Temporary
Delta College
06.2020 - 04.2021
Vice President-O'connor's Auto Outlet
Other Experience
02.2017 - Current
Academic Advisor
Delta College
09.2004 - 12.2015
Master of Arts - Education - Guidance And Development
Central Michigan University
BBA - Management
Saginaw Valley State University
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