Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristin Maxson

Litchfield,MN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Office Biller

Bethesda Willmar
10.2023 - Current
  • Coordinated with other departments to resolve any discrepancies or issues impacting the billing process.
  • Assisted in the implementation of new billing software, leading to improved productivity and reduced processing time.
  • Prepared detailed reports for upper management, highlighting key performance indicators related to billing activities.
  • Provided support during internal audits, gathering necessary documentation and addressing auditor inquiries related to billing processes.
  • Updated client accounts with changes in contact information or service agreements, ensuring accurate invoicing practices.
  • Supported cash flow management by consistently monitoring outstanding invoices and following up with clients on overdue payments.
  • Increased on-time payments by promptly generating and sending out invoices to clients.

Staffing Coordinator

Bethesda WIllmar
11.2016 - Current
  • Verified payroll, vacation and sick time hours to support accounting processes.
  • Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
  • Collaborated with manager to determine department's short and long-term hiring needs.
  • Reduced risks by enforcing compliance with federal, state and local employment laws and regulations.
  • Collaborated with managers to identify and address employee relations issues.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
  • Worked closely with other departments within the organization to address workforce planning needs effectively.

Certified Nursing Assistant

Ecumen Of Litchfield
03.2006 - 05.2020
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Educated patients and family members on best home care practices for healing and recovery.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Facilitated personal hygiene management, feeding and ambulation.

Scheduling Coordinator

Divine Home Care Services
03.2011 - 11.2016
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Managed office operations while scheduling appointments for department managers.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Evaluated employee records and productivity and submitted evaluation reports.

Caregiver, Special Needs

AME Community Services
05.2002 - 07.2008
  • Prepared meals and snacks and fed clients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced the quality of life for special needs individuals by providing personalized care and attention.
  • Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Ensured timely administration of medications and treatments as prescribed by medical professionals.
  • Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
  • Maintained detailed records of clients'' progress towards personal goals, sharing updates regularly with families and healthcare teams.
  • Provided transportation to appointments, outings, or activities as needed, ensuring the safety of special needs individuals at all times.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Maintained disposition and personality to work harmoniously with wide variety of people and families.
  • Kept complete and accurate records, documenting care and patient progress.
  • Provided personal care to maintain hygiene and prevent health problems.
  • Worked with individuals with special needs to increase social skills and independence.
  • Provided emotional support to enhance well-being and coping skills.
  • Maintained clean and safe environment to prevent accidents and promote health.
  • Provided assistance to individuals with disabilities by helping with activities of daily living.
  • Engaged individuals in recreational and leisure activities to promote socialization and improve quality of life.
  • Maintained confidentiality and privacy to protect individual's rights and well-being.
  • Prepared meals and snacks to provide proper nutrition and hydration.
  • Assisted with financial and household management to enhance stability and security.
  • Administered medication to manage symptoms and promote healing.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Education

Associate of Applied Science - Healthcare Administrative Services

Colorado Technical University
Colorado Springs, CO
01.2011

Skills

  • Client Relationship Building
  • Payment tracking
  • Accurate data entry
  • Organizational abilities
  • Invoice Processing
  • Accounts receivable management
  • Deadline Adherence
  • Customer Service
  • Customer Communication
  • Data Entry
  • Payment Transactions
  • Data entry proficiency
  • Account Reconciliation

Certification

  • HIPAA Certified


Timeline

Office Biller

Bethesda Willmar
10.2023 - Current

Staffing Coordinator

Bethesda WIllmar
11.2016 - Current

Scheduling Coordinator

Divine Home Care Services
03.2011 - 11.2016

Certified Nursing Assistant

Ecumen Of Litchfield
03.2006 - 05.2020

Caregiver, Special Needs

AME Community Services
05.2002 - 07.2008

Associate of Applied Science - Healthcare Administrative Services

Colorado Technical University

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Kristin Maxson