Kristin McCoy

Responsible for all aspects of store function including store operations, merchandising, human resource functions, and pharmacy support.

Increased sales to a positive to plan within 6 months through exceptional store standards, inventory accuracy, detailed AD execution, and hiring the right people.

Consistently maintained a better than company in stock position,

Involved in district support when needed, assisting in store re-models, closings, and training support.

Primary contact for all retail functions, including store operations, product distribution, merchandising, and customer service, leading a team of 20-30 team members to include 4-5 manager level team members.

Consistently reached sales goals for a $5M-$6M store, earning top bonus each year.

Led the team through the Covid pandemic, filling an average of 200+ BOPIS orders each day and organized a ship-from-store process to further increase sales, filling 100+ orders per day.

Decreased and maintained shrink to company goals each year.

ACE Manager, assisting in training managers and supporting underperforming stores in and outside of home district.

Created content for, and led group of 10-12 team members through the company's management training program.

Directed sales performance, marketing strategies, staffing, and policy compliance for 3 New England locations.

Coordinated the opening of the company's 8th retail luggage outlet store.

Responsible for overall daily store operations to maximize sales and profits.

Maintained proper appearance of the sales floor, display windows, and stockroom.

Ensured in-store promotions and planograms were set according to corporate direction.

Scheduled employees to ensure proper coverage for key selling periods while maintaining a pre-determined payroll guideline.

Promoted and maintained a high level of employee motivation and morale within the store.