Skilled team member with a strong background in teamwork within foodservice settings. Demonstrates excellent organizational skills and efficiency, always striving for customer satisfaction. Possesses exceptional multitasking abilities and maintains a calm demeanor in fast-paced environments. Former manager with 15 years of experience in food preparation and customer service. Capable of managing multiple tasks simultaneously while remaining composed. Conscientious and self-directed professional known for working quickly and independently.
Overview
23
23
years of professional experience
Work History
Adult Caregiver
Sola
01.2021 - Current
Helped clients manage money, pay bills and shop for groceries or personal items.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
Assisted with dressing guidance, grooming, meal preparation and medication reminders.
Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Enhanced patient well-being by providing compassionate and attentive care.
Implemented strategies for managing challenging behaviors, resulting in a safer environment for all involved.
Conducted regular safety checks on patient environments, reducing the risk of accidents or injuries.
Managed medication schedules for multiple patients, ensuring proper dosages and adherence to prescribed regimens.
Collaborated with healthcare professionals to develop personalized care plans, leading to better patient outcomes.
Activity Director
Bonaventure Of Lacey
11.2021 - 11.2023
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Assisted clients with daily living need to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, medication reminders.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Supported clients with mental support and physical activities to accomplish the quality of life and sustain needs.
Maintained frequent supervision of residents unable to call for assistance
Documented residents' mental status, sleep, and eating patterns in medical record books
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
Developed monthly life enrichment calendar and published electronically and in print.
Developed strong relationships with residents and their families, fostering a supportive community environment.
Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
Trained new activity staff members on program development procedures and best practices for engaging diverse populations of older adults.
Hospital Housekeeper
Helpful Hands Incorporated
02.2023 - 08.2023
Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
Enhanced infection control efforts through thorough disinfection of high-touch surfaces and patient rooms.
Reduced cross-contamination risks by adhering to strict guidelines regarding the handling of biohazardous materials and waste disposal procedures.
Food Service Supervisor
Special Commitment Center
11.2019 - 01.2021
Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks, and upselling food and beverages.
Established and managed team schedules and shift assignments.
Monitored food quality and service levels to maximize kitchen and dining area performance.
Resolved escalated customer issues and boosted retention rates.
Set schedules for 20 staff by planning and designating shifts and hours
Oversaw training of more than 20 team members
Food Service Aide
Western State Hospital
06.2019 - 11.2019
Foreman
Army and Air Force Exchange Service, Burger King at Joint Base Lewis
01.2002 - 04.2019
Opening and closing the restaurant, Training, Payroll, and Truck orders, Personal evaluations, Documentations, Running different shifts. Respectful of others, I am Fair with what I am dealing with, I have strong organization skills, I clear communicator, I have lots of Integrity with who and what ever is being dealt with, I am willing to delegate and then follow up with what ever the team is doing to help the company to get to there goals.
Collaborated with technical and administrative teams to develop and implement successful corrective plans.
Investigated and integrated enhanced service and team management strategies to boost business profits.
Inspected preparation and storage equipment regularly to assess function and maintain performance for cost-effective, safe operations.
Orchestrated positive customer experiences at all stages by overseeing every area of the operations.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Controlled labor hours and inventory costs through hands-on management and proactive changes.
Reviewed and approved employee schedules and time-sheets.
Oversaw the training of more than 6 team members.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Placed orders by listening to customers, documenting selected menu items, substitutions and add-on.
Promoted customer loyalty by efficiently handling food and service complaints.
Education
Bachelor's Degree - Business Management
Bryan University
Tempe, AZ
07.2020
Diploma -
Lakes High School
Lakewood, WA
1999
Skills
Ensured compliance with all sanitation, ServSafe, and safety requirements
Staff development
Teamwork and Collaboration, Leadership
Organization and Time Management
Problem-Solving
Meal Planning and Preparations
Verbal and written communication skills
Direct Patient Care
Timeline
Hospital Housekeeper
Helpful Hands Incorporated
02.2023 - 08.2023
Activity Director
Bonaventure Of Lacey
11.2021 - 11.2023
Adult Caregiver
Sola
01.2021 - Current
Food Service Supervisor
Special Commitment Center
11.2019 - 01.2021
Food Service Aide
Western State Hospital
06.2019 - 11.2019
Foreman
Army and Air Force Exchange Service, Burger King at Joint Base Lewis
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