Kristin Menth
Delano,MN
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 8 years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
14
14
years of professional experience
Work History
Owner
Infinity Insurance Agency
2018.05 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Customer Service Representative/Office Manager
Baker Insurance Brokers
2014.09 - 2018.04
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Mechanical Assembler
Graco
2010.03 - 2014.09
- Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
- Utilized various hand tools, power tools, and equipment in the assembly process while maintaining a high level of precision and accuracy.
- Tested finished products for compliance with tolerances and overall quality.
- Worked with heavy machinery and various power tools when assembling parts.
Education
Engineering (Pre-Engineering)
North Hennepin Community College
Brooklyn Park, MNSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Timeline
Owner
Infinity Insurance Agency
2018.05 - Current
Customer Service Representative/Office Manager
Baker Insurance Brokers
2014.09 - 2018.04
Mechanical Assembler
Graco
2010.03 - 2014.09
Engineering (Pre-Engineering)
North Hennepin Community College
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