Kristin Michelfelder
Stamford,CT
Overview
27
27
years of professional experience
Work History
Corporate Vice President, Human Resources Business Partner
NEW YORK LIFE INSURANCE COMPANY
New York, NY
01.2017 - Current
- HR Business Partner supporting Retail and Wealth Management Solutions (8/2021-present) and Corporate Technology (1/2017-8/2021)
- Responsible for leading and executing core HR activities to align to business needs (talent reviews, employee engagement and retention, Partnering for Success and compensation activities
- Provide coaching for employee relations related matters, i.e
- Performance management, conflict resolution, accommodations, and policies
- Lead investigations to review employee complaints and ensure appropriate resolution of these matters
- Serve as a liaison to Center of Expertise HR resources to align their support to department needs and strategies
- Partner to determine and execute talent solutions Support organizational change, provide guidance on organization structure and the implications of change
- Provide communication plans and assist with assimilating new leaders to their teams.
Human Resources Business Partner
METLIFE
New York, NY
09.2004 - 12.2016
- Supported legal, compliance and government relations global organizations
- Developed plans and executed activities for strategic talent planning activities
- Facilitated training sessions to educate managers on their responsibilities around talent management
- Led core HR activities including the performance development process and compensation planning
- Served as a liaison to country specific HR partners and Center of Expertise HR resources to ensure the alignment of HR activities to the needs of the business
- Provided support to leaders with department reorganizations, provided guidance on communication plans and strategies for execution of change, supported associated staff changes
- Managed HR projects including implementation of global job grading structure for all positions and creation of a centralized legal administrative services department.
Human Resources Business Partner
METLIFE
New York, NY
04.2009 - 01.2015
- HR Business Partner for MetLife Premier Group Sales Northeast Region which produced 300MM in sales annually and included the largest and most profitable retail sales offices at MetLife
- Primary HR partner for Region Sales SVP, Managing Directors and corporate partners
- Provided consulting and support for reorganization efforts, which included several office mergers and projects related to the consolidation of New England Financial and MetLife to one sales organization
- Coached leaders in planning and executing organizational changes
- Provided communication plans and guidance around change management and organizational design
- Responsible for directing and executing MetLife HR programs, including the Performance and Development Process, talent reviews and annual compensation planning
- Participated in the region’s business planning and quarterly business reviews to provide consultation on talent, workforce planning and compensation decisions
- One of two MetLife HR Business Partners selected to provide part-time pro-bono HR consulting for the City of New York at the request of the Deputy Mayor (9/2011– 4/2012).
Sr. Human Resources Generalist
New England Financial, a MetLife Company
09.2004 - 04.2009
- Provided HR Generalist support to the New England Financial east coast sales offices; member of the first HR team to support this organization
- Educated Managing Partners on HR services and support
- Counseled management on employee relations matters; conducted investigations to review associate complaints, partnered with employment law to develop and recommend appropriate actions
- Worked with each assigned sales office to create and implement HR processes and policies
- Provided coaching on the execution of staff changes, assisted with sales office mergers and closings
- Conducted workshops and presentations on HR related topics (i.e
- Respect in the Workplace)
- Managed HR projects related to the migration of New England Financial to MetLife.
Manager, Administration/Human Resources Generalist
FISCHER FRANCIS TREES & WATTS
New York, NY
06.2003 - 09.2004
- Managed human resources and overall office operations for fixed income asset management Firm
- Supervised two HR and Administration staff members
- Led Firm recruiting primarily for operations, finance, and marketing
- Handled new employee onboarding/orientation and exit interviews
- Managed Firm HR programs, including annual benefits open enrollment and compensation planning
- Managed human resources projects, including development of a Human Resources policy handbook.
Senior Contract Recruiter
GE COMMERCIAL FINANCE
Stamford, CT
06.2002 - 06.2003
- Managed large scale staffing project for all departments in the Commercial Finance division, including Investment Analysis, Loan Review, Portfolio Management and Portfolio Operations
- Efficiently filled job requisition needs yielding 51 new hires in six months
- Assignment extended after initial project to provide recruiting support to Corporate Lending.
Human Resources Specialist
ALLIANCE CAPITAL MANAGEMENT
New York, NY
04.2000 - 01.2002
- Program leader for the Firm’s five rotational training programs for recent college graduates
- Designed/led college recruiting initiatives, resulting in successful execution of hiring plans
- Managed associate rotational training curriculum to facilitate development
- Participated in training and development projects
- Created core content for a Manager skills training class and facilitated classes accordingly.
Human Resources Representative
GUARDIAN LIFE INSURANCE
New York, NY
12.1996 - 04.2000
- Managed recruiting for Finance/Accounting, Marketing, Park Avenue Securities and Equity Sales
- Led monthly Firm new hire orientation classes, acclimating new hires to the Company
- Participated in human resources projects which resulted in implementation of a Company job posting website which significantly enhanced internal and external recruiting procedures
- Assisted with department reorganizations; wrote job descriptions and interviewed internal staff to assess fit for newly structured roles within the company.
Education
Master of Arts - Organizational Psychology
COLUMBIA UNIVERSITY, Teachers College
Bachelor of Arts - Psychology
STATE UNIVERSITY OF NEW YORK AT ALBANY
Skills
- Employee Relations
- Staff Compensation
- Training Development
- Human Resources Management
Timeline
Corporate Vice President, Human Resources Business Partner
NEW YORK LIFE INSURANCE COMPANY
01.2017 - Current
Human Resources Business Partner
METLIFE
04.2009 - 01.2015
Human Resources Business Partner
METLIFE
09.2004 - 12.2016
Sr. Human Resources Generalist
New England Financial, a MetLife Company
09.2004 - 04.2009
Manager, Administration/Human Resources Generalist
FISCHER FRANCIS TREES & WATTS
06.2003 - 09.2004
Senior Contract Recruiter
GE COMMERCIAL FINANCE
06.2002 - 06.2003
Human Resources Specialist
ALLIANCE CAPITAL MANAGEMENT
04.2000 - 01.2002
Human Resources Representative
GUARDIAN LIFE INSURANCE
12.1996 - 04.2000
Master of Arts - Organizational Psychology
COLUMBIA UNIVERSITY, Teachers College
Bachelor of Arts - Psychology
STATE UNIVERSITY OF NEW YORK AT ALBANY
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