Kristin Moen
New York Metro,NJ
Summary
Dedicated retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Store Director
J Crew
03.2024 - Current
- Analyzed operating and financial statements for profitability ratios.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Managed team of 80 including 9 managers, cashiers, stock and floor staff.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Senior Store Leader
Kate Spade
02.2019 - Current
- Lead store by maximizing store productivity and profitability through team building and staff development, goal attainment, and by ensuring compliance
- Piloted virtual shopping events for company and trained store leaders on program
- Responsible for Northeast district (17 locations) events and clienteing program
- Ensure key performance indicators are met to maximize sales in an ever changing brick and mortar environment
- Responsible for meeting store budget with payroll, P&L and overall store operations
- East Coast Volunteer Captain-plan, prepare and execute volunteer activities across the eastern half of the country
- Monitor and approve store volunteer events
- Recruiter-recruit for east coast with linkedin recruiter account
- Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
- Mind, Body and Soul ambassador
- Led store to top 10 in company two years in a row, exceeding all kpi goals
- Multi door experience. In charge of district while DL is out of the business
Store Manager
Luna
01.2018 - 02.2019
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
Store Manager/Apparel Buyer
Run For Your Life
03.2015 - 01.2018
- Analyze consumer buying patterns and predict future trends
- Regularly review performance indicators, such as sales and discount levels
- Maintain relationships with existing accounts
- Attend trade fairs to select new collection's merchandise
- Participate in promotional activities
- Liaising with Run For Your Life staff to ensure supply meets demand
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
Merchandise Coordinator
The Jones Group
08.2013 - 03.2015
- Responsible for ten locations in three states
- Merchandise Jones Group apparel brands and maintain corporate aesthetic guidelines to maximize sales
- Ensure proper mix and quantity of merchandise at each location
- Provide continuous product training to all managers and sales associates
- Negotiate and ensure proper location of all brands
- Report any merchandise needs and competitive success' to management
- Capitalize on marketing opportunities by planning and executing events
- Hire and train specialists to promote brand awareness.
- Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products
- Drove client retention, managing engaging merchandise presentation to motivate impulse purchases
Manager
Nordstrom
10.2002 - 01.2011
- Motivate and drive sales professionals to meet their sales goals and exceed the highest expectations of customer service
- Demonstrate sales leadership for associates by taking an active role on sales floor
- Capitalize on marketing opportunities by planning and executing events
- Ensure all store procedures are communicated to store staff
- Establish and maintain store opening and closing procedures and create staff work schedules
- Controlled inventory and merchandise
- Analyze business on a daily basis to ensure proper mix of merchandise
- Handled all customers wants and needs to buying team as well as regional merchandise managers to maximize performance
- Create and execute strategic initiatives to deliver the planned annual sales goals for the department and each team member
Skills
- Team leadership and coaching
- Organizational leadership
- Leadership Assessment
- Store displays
- Leadership Competencies
- Organizational leadership skills
- Operations leadership
- Marketing team leadership
- Leadership experience
- Store improvement skills
Accomplishments
J Crew loudest in the cheer section award-dedication to development and recognition
Kate Spade Social Impact Award 2023
Kate Spade Store Leader of the Year award 2022
Kate Spade Heritage Award Nominee 2021
Certification
- Certified Mental Health Forst Aider, National Council for Mental Well-Being
Timeline
Store Director
J Crew
03.2024 - Current
Senior Store Leader
Kate Spade
02.2019 - Current
Store Manager
Luna
01.2018 - 02.2019
Store Manager/Apparel Buyer
Run For Your Life
03.2015 - 01.2018
Merchandise Coordinator
The Jones Group
08.2013 - 03.2015
Manager
Nordstrom
10.2002 - 01.2011
- Certified Mental Health Forst Aider, National Council for Mental Well-Being
Similar Profiles
Israel MbewaIsrael Mbewa
Team Lead 2nd Shift at J CrewTeam Lead 2nd Shift at J Crew
Colin CareyColin Carey
Sales Associate at J CrewSales Associate at J Crew
Brandon ErnstBrandon Ernst
Sales Associate at J CrewSales Associate at J Crew