KRISTIN MOKARRY
Keyport,NJ
Summary
Authorized to work in the US for any employer
Talented Insurance Sales Agent with in-depth policy and regulations knowledge. Experienced in providing tailored solutions to clients. Outgoing individual with great task prioritization skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Licensed Insurance Sales Agent
Urbano And Associates Allstate Agency
08.2020 - 12.2023
- Increased client satisfaction by providing personalized insurance consultations and recommendations.
- Built long-lasting relationships with clients through excellent communication and attentive service.
- Educated customers on policy features, benefits, and options, allowing them to make informed decisions about their coverage.
- Managed existing accounts with a high level of professionalism, addressing any concerns or changes in coverage as needed.
- Assisted colleagues during peak business hours ensuring efficient workflow within the office.
- Proactively sought referral opportunities from satisfied customers which led to an increase in new business acquisition.
- Upsold additional products and services after identifying customer needs and requirements.
- Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.
Data Entry/Customer Service
Oxford Consulting Services
03.2020 - 03.2020
- Data Entry
- Contacting Families in regards to information on their child(ren)
- Working with Providers on scheduling
- Making sure all of the information is correct for the child(ren) and the family in the databases
- Scanning documents
- Working with colleagues to make sure all information is going to the correct families
Data Entry Specialist
ABC Caging and Fulfillment Services
08.2016 - 02.2020
- Data Entry into multiple different databases.
- Collect details from documents.
- Use MS Office (mainly Excel and Word)
- Write letters to donors.
- Manage my time between different clients.
- Answer client emails and stay in touch in regards to their donors.
- Send out gifts to new donors.
Data Entry Clerk
ABC Caging and Fulfillment Services
04.2007 - 11.2009
Education
Massage Therapist - Massage Therapy
National Academy of Massage Therapy & Healing Sci
Hatfield, PA06.2004
High school diploma - High School
William Tennent High School
Warminster, PA06.1998
Skills
- Databases
- Typing
- Microsoft Excel
- Data Entry
- Attention to detail
- Strong communication
- Policy analysis
- Organizational skills
- Computer proficiency
- Active listening
- Cross-selling
- Conflict resolution
- Time management
- Customer service
- Client retention
- Problem-solving
- Customer Needs Assessment
- Insurance Sales
- Licensed Insurance Agent
- Proposal Preparation
Accomplishments
Worked at the #1 Allstate Agency in the state of New Jersey
Certification
Licensed in the state of New Jersey for Property, Casualty, Life and Health
Timeline
Licensed Insurance Sales Agent
Urbano And Associates Allstate Agency
08.2020 - 12.2023
Data Entry/Customer Service
Oxford Consulting Services
03.2020 - 03.2020
Data Entry Specialist
ABC Caging and Fulfillment Services
08.2016 - 02.2020
Data Entry Clerk
ABC Caging and Fulfillment Services
04.2007 - 11.2009
Massage Therapist - Massage Therapy
National Academy of Massage Therapy & Healing Sci
High school diploma - High School
William Tennent High School