Summary
Overview
Work History
Education
Skills
Timeline
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KRISTIN MORTON

Elkview

Summary

Experienced caregiver providing compassionate elderly care in a home setting, ensuring comfort and safety. Proficient in emotional support, personal hygiene assistance, and medication management. Skilled in maintaining a clean environment and performing light housekeeping duties. Effective in providing companionship and engaging in activities of daily living. Strong sales background with expertise in outside sales, coordinating marketing efforts, and maximizing revenue growth.

Overview

18
18
years of professional experience

Work History

Elderly Caregiver

Visiting Angels
11.2024 - Current
  • Provided compassionate care to elderly patients in a home setting, ensuring their comfort and safety
  • Maintained a clean environment within the client's home by performing light housekeeping duties
  • Provided or assisted in routine house cleaning, meal preparation, and laundry

CSR

American Electric Power
07.2013 - 11.2015
  • Was able to use Customer Information System (CIS) software proficiently
  • Handled billing questions
  • Set up payment plans when needed
  • Set up reconnection services when needed
  • Took care of typical utility questions quickly and proficiently

Sales

Bathfitter
09.2012 - 03.2013
  • Handled outside sales of bathroom fixtures such as tubs, showers, toilets, sinks
  • Took down-payments and scheduled financing
  • Coordinated with sales teams to ensure alignment between marketing efforts and sales goals
  • Prepared monthly reports summarizing sales performance metrics
  • Utilized effective sales techniques to maximize revenue growth

CSR, Sales

Avis Budget Group
11.2006 - 09.2012
  • Ensured compliance with relevant laws, regulations, policies, and procedures when interacting with customers
  • Provided exceptional customer service by responding to inquiries promptly and accurately
  • Cultivated strong relationships with customers through active listening and follow up
  • Demonstrated excellent communication skills, both written and verbal, in order to respond to customers' needs
  • Interacted professionally with clients via phone, email, or face-to-face meetings
  • Utilized problem-solving techniques to resolve customer issues efficiently

Caregiver

Amada Senior Care
01.2025 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Education

Bachelor of Science (B.S.) - Forensic Psychology

Kaplan university
Davenport, IA
05.2010

High School Diploma -

St Albans High
St Albans, WV
05.2001

Skills

  • Emotional support
  • Meal preparation
  • Personal hygiene assistance
  • Medication management
  • Dementia care
  • Housekeeping duties
  • Activities of daily living
  • Incontinence care
  • Diabetes care
  • Patient companionship
  • Cooking meals
  • Personal care aide

Timeline

Caregiver

Amada Senior Care
01.2025 - Current

Elderly Caregiver

Visiting Angels
11.2024 - Current

CSR

American Electric Power
07.2013 - 11.2015

Sales

Bathfitter
09.2012 - 03.2013

CSR, Sales

Avis Budget Group
11.2006 - 09.2012

Bachelor of Science (B.S.) - Forensic Psychology

Kaplan university

High School Diploma -

St Albans High

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KRISTIN MORTON