Summary
Skills
Work History
Education
Generic

Kristin M Pearo

Elk River,MN

Summary

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Skills

  • Deductive reasoning
  • Integrity
  • Problem Solving
  • Leadership
  • Accountability
  • Curriculum development
  • Follow-through
  • Excellent people skills
  • Team player
  • Visionary

Work History

Assistant Manager

Chuck and Dons
01.2019 - 01.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Manager

Atlas Pet Supply
02.2016 - 01.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Increased sales performance to over 10 percent.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Human Resources Coordinator

Trademark Transportation
01.2013 - 02.2016
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
  • Coordinated and administered employee health insurance and retirement plans.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Maintained accurate records of employee information using up-to-date human resource databases.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.

Education

Bachelor of Arts Degree - Sociology

AUGSBURG COLLEGE
Minneapolis, Minnesota

Associate of Applied Science - Veterinary Technology

MEDICAL INSTITUTE OF MINNESOTA
Bloomington, Minnesota

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