Kristin Murphy
Tinley Park,Illinois
Summary
Results-driven Retail Professional with 11 years of experience in visual merchandising and store operations. Expertise in elevating store presentation and training teams to achieve visual standards, while leveraging sales analysis to enhance KPIs. Strong skills in display setup, store layout planning, and guest experience, translating commercial objectives into effective visual strategies.
Overview
12
12
years of professional experience
Work History
Visual Merchandiser
Target
Oak Lawn, IL
01.2025 - Current
- Assessed and guided execution of visual standards across store, enhancing visual presentations.
- Planned weekly tasks based on sales goals, executed visual walk-through assessments, and resolved merchandising issues.
- Guided and taught team members on visual standards, signing strategies, and brand presentation.
- Engaged with guests to understand and fulfill their shopping needs. with shopping needs and engage with guests in a welcoming way.
Visual Keyholder
H&M
Orland Park, IL/Lombard, IL
10.2020 - 03.2025
- Enhanced customer experience by ensuring visual and commercial curation met guidelines.
- Analyzed weekly sales reports and collaborated with regional and store teams to implement strategies that met and exceeded KPIs.
- Executed cash-handling duties on sales floor and back of house, conducting morning cash register audits and safe counts.
Sales Associate
H&M
Orland Park, IL
04.2015 - 10.2020
- Exceeded regional goal of 55% customer sign-up for rewards program, enhancing customer loyalty.
- Engaged customers through upselling techniques, tailoring recommendations to meet their needs.
- Led the floor team to ensure smooth operations and effective teamwork.
Cast Member (Sales Associate)
Walt Disney Company
Orland Park, IL
08.2014 - 01.2015
- Cultivated strong relationships with customers through attentive service, personalized recommendations, and a friendly demeanor, contributing to brand expectations of a positive and welcoming store environment.
Education
In Progress - Accounting
Southern New Hampshire University
Hooksett, NH 08.2026 - 10.2026
General Studies -
Saint Xavier University
Chicago, ILSkills
- Visual Merchandising
- Store Layout Planning
- Sales Analysis
- Retail operations
- Cash drawer audits
- Microsoft Office
- Organizational Skills
- Team Leadership
- Attention to Detail
Timeline
In Progress - Accounting
Southern New Hampshire University
08.2026 - 10.2026
Visual Merchandiser
Target
01.2025 - Current
Visual Keyholder
H&M
10.2020 - 03.2025
Sales Associate
H&M
04.2015 - 10.2020
Cast Member (Sales Associate)
Walt Disney Company
08.2014 - 01.2015
General Studies -
Saint Xavier University