Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
24
24
years of professional experience
Work History
CNA
Right At Home
08.2022 - Current
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Helped patients complete range of motion exercises to prevent loss of function during care.
Sales Associate
Macys Department Store
06.2014 - 08.2022
Helped customers locate products and checked store system for merchandise at other sites.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Medical Aesthetician
Woman's Medical Group Of Irvine
06.2007 - 07.2014
Educated patients on treatment options.
Sterilized equipment for patient treatments.
Performed consultations for patients before scheduling treatments.
Designed post-treatment at-home care products.
Advised clients on proper home-care regimens.
Provided clients with knowledge of all cosmetic services being provided.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Developed customized facial treatments for individual clients to address specific skin care needs.
Analyzed skin condition and made appropriate product recommendations.
Recommended and performed microdermabrasion, peels and laser treatments.
Created repeat business by developing long-term relationships with regular customers.
Discussed procedures and treatment options with clients.
Gained knowledge of facial massage techniques and skin care product ingredients.
Performed special anti-oxidant, acne, and microdermabrasion facial services.
Resolved customer complaints and facilitated conflict resolutions.
Medical Aesthetician and Medical Assistant
California Vein Specialist
01.2005 - 06.2007
Educated patients on treatment options.
Sterilized equipment for patient treatments.
Performed consultations for patients before scheduling treatments.
Designed post-treatment at-home care products.
Advised clients on proper home-care regimens.
Provided clients with knowledge of all cosmetic services being provided.
Fostered friendly, warm, and exceptional customer experience.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Analyzed skin condition and made appropriate product recommendations.
Stocked treatment rooms with proper supplies.
Recommended retail products for at-home use.
Resolved customer complaints and facilitated conflict resolutions.
Medical Assistant
Coast Dermatology
04.2005 - 05.2007
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Taught patients about medications, procedures, and care plan instructions.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Surgical Technologist
FacialAesthetic Concepts
03.1999 - 04.2003
Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
Maintained high infection control standards.
Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
Created and maintained unobstructed operative fields using diverse range of tools.
Worked with vendors for speedy procurement of services and equipment.
Maintained specialty equipment, implant, and instrumentation inventories.
Reduced infection risks and protected patients by maintaining sterile fields during procedures.
Provided wound care post-operatively to promote healing and reduce risk of infections.