Kristin Norwood
Myrtle,MS
Summary
Human Resources Director with 14 years of experience in corporate environments. Strong background in hiring, training and dismissal processes. Strong organizational, analytical and interpersonal skills to connect effectively with various levels of employees.
Overview
22
22
years of professional experience
Work History
HR Director
BNA Bank
11.2021 - Current
- Develop comprehensive onboarding programs for new hires, improving retention rates and overall satisfaction.
- Establish strong relationships with both employees and management teams, fostering a collaborative work environment.
- Manage employee relations issues with care and confidentiality, maintaining trust with staff members while resolving conflicts effectively.
- Facilitate regular communication channels between management and employees to promote transparency and engagement.
- Interview potential hires; negotiate salaries and benefits, and perform reference checks.
- Write employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Evaluate human resources structure and plan for continual improvement and offer individuals professional and personal growth opportunities.
- Meet with employees annually for progress reviews and performance assessments.
- Manage complex payrolls for multiple employes, ensuring accurate and timely payments.
- Manage year-end payroll tasks such as W-2 distribution and annual tax filings, ensuring timely completion without penalties or fines.
- Track 401K eligibility and manage enrollment and administration of company retirement and financial benefits plans.
HR Manager
Channel Control Merchants, LLC
03.2010 - 05.2021
- Managed employee disputes by employing conflict resolution techniques.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Guided leaders and employees on company policies, programs, benefits, and salary administration.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Led decision-making and implementation of HR policies, procedures, programs, and functions.
- Recommended, initiated, and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals, and new hire onboarding.
- Developed focused training programs, leadership pipeline and succession plans.
- Motivated employees through special events and incentive programs.
Retail Store Owner
Shabby Chic Boutique
06.2002 - 01.2010
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Trained and motivated employees to perform daily business functions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and weekly payroll to handle financial needs.
Education
. -
Itawamba Community College
Fulton, MS. -
Itawamba Agricultural High School
Fulton, MSSkills
- Retention strategies
- Recruitment strategies
- Exit interviews
- Team building
- Leadership development
- Benefits administration
- Equal opportunity employment
- Affirmative action
Timeline
HR Director
BNA Bank
11.2021 - Current
HR Manager
Channel Control Merchants, LLC
03.2010 - 05.2021
Retail Store Owner
Shabby Chic Boutique
06.2002 - 01.2010
. -
Itawamba Community College
. -
Itawamba Agricultural High School
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