Kristin Ortiz
Imperial,CA
Summary
Dynamic leader with a proven track record af excelling in staff management and customer service. Skilled in building strong relationships and enhancing team performance.
Demonstrating exceptional time management and scheduling abilities, while having excellent communication and organizational skills.
Overview
17
17
years of professional experience
Work History
Team Manager
Legends Boys 2016
03.2022 - Current
- Led team relations through effective communications regarding practices, games and tournament schedules.
- Maintained professional demeanor by staying calm when addressing unhappy or angry parents and/or coaches.
- Assisted in organizing and overseeing team fundraisers to assist with out of pocket costs to the players families.
- Kept paperwork clean and organized
- Reduced stress of coach by handling all communication with league and referees.
Area Manager, Independent Consultant
Arbonne
04.2011 - Current
- Assessed reports on customer purchases to help guide possible future purposed of products.
- Resolved conflicts promptly to promote positive environment for customers.
- Conducted training sessions to educate team members on best practices and procedures to increase profitability.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Gave advice to customers on specific product ranges.
- Identified client needs and recommended products based on preferences and requirements.
Hairdresser
Max Hair Salon
03.2008 - 03.2013
- Colored, cut, and styled hair based on customer preference.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Answered phone calls daily to give advice about hairstyle and color options.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educating clients on product benefits to increase product sales.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Education
License - Cosmetology
Paul Mitchell The School - Temecula
Temecula, CA01.2008
High School Diploma -
Murrieta Valley High School
Murrieta, CA06.2005
Skills
- Relationship Building
- Scheduling
- Staff Management
- Customer Service
- Time management abilities
- Oginizational Sills
- Event Planning
Timeline
Team Manager
Legends Boys 2016
03.2022 - Current
Area Manager, Independent Consultant
Arbonne
04.2011 - Current
Hairdresser
Max Hair Salon
03.2008 - 03.2013
License - Cosmetology
Paul Mitchell The School - Temecula
High School Diploma -
Murrieta Valley High School
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