Kristin Palma
Old Forge,PA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
35
35
years of professional experience
Work History
Security Officer
Hazleton Area School District
Hazleton , PA
2014.08 - 2023.11
- Secured personnel and premises by inspecting buildings and patrolling property.
- Searched individuals and baggage for weapons and other prohibited items.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Assisted in the development and implementation of security policies and procedures.
- Maintained high levels of alertness throughout shifts.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Provided friendly and professional assistance to employees, visitors and customers.
Residential Services Aide
White Haven Center
White Haven , PA
2005.07 - 2014.06
- Assisted residents with daily living activities such as bathing, dressing, and grooming.
- Monitored vital signs such as temperature, pulse rate, respiration rate, blood pressure levels.
- Transported residents to appointments and social activities.
- Provided support to residents with disabilities or special needs.
- Reported any changes in the resident's physical or mental condition to supervisors or healthcare professionals.
- Assisted in developing individualized plans for each resident based on their specific needs.
- Participated in recreational activities with the residents such as crafts, games, music therapy.
- Created a safe environment for the residents by monitoring their whereabouts at all times.
- Ensured compliance with health regulations regarding safety standards and infection control protocols.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Surgical Technologist
St, Joseph's Medical Center
Hazleton , PA
1995.09 - 2005.06
- Prepared and maintained sterile field for surgical procedures.
- Organized operating room by setting up surgical trays with instruments according to surgeon preference.
- Verified correct identification of patient prior to any operation or procedure.
- Ensured all necessary equipment was available for each procedure.
- Communicated effectively with surgeons, nurses, anesthesiologists, and scrub techs while performing duties in the OR environment.
- Observed aseptic technique and infection control protocols at all times.
- Provided assistance to surgeons during operations by passing instruments and other supplies.
- Sterilized medical equipment and properly handled contaminated materials.
- Maintained surgical areas and oversaw inventory management.
- Prepared dressings or bandages, applying or assisting with application following surgery.
- Adhered to OSHA protocols when sterilizing instruments, discarding medical supplies and disposing of waste.
Surgical Technologist
Pocono Medical Center
East Stroudsburg , PA
1988.07 - 2005.06
- Kept inventory of supplies and ordered new items as needed.
- Monitored sterilization process for surgical instruments or equipment used during procedures.
- Prepared and maintained sterile field for surgical procedures.
- Organized operating room by setting up surgical trays with instruments according to surgeon preference.
- Verified correct identification of patient prior to any operation or procedure.
- Ensured all necessary equipment was available for each procedure.
- Communicated effectively with surgeons, nurses, anesthesiologists, and scrub techs while performing duties in the OR environment.
Education
Associate of Applied Science - Surgical Technology
Luzerne County Community College
Nanticoke, PA1988-07
Skills
- CCTV Monitoring
- Identification verification
- Electronic surveillance
- Staff Management
- Crime Prevention
- Investigation documentation
- Emergency Response
- Complex Problem-Solving
- Security Screenings
- Screening wands
- First aid and CPR certified
- Threat Assessment
- Detail Oriented
- Conflict de-escalation
- Report Writing
- Crisis intervention training
- Fire safety training
- Electronic Charting
- HIPAA proficiency
- Clerical Support
- Customer Service
- Medical Terminology
- Filing and data archiving
- Scheduling appointments
Timeline
Security Officer
Hazleton Area School District
2014.08 - 2023.11
Residential Services Aide
White Haven Center
2005.07 - 2014.06
Surgical Technologist
St, Joseph's Medical Center
1995.09 - 2005.06
Surgical Technologist
Pocono Medical Center
1988.07 - 2005.06
Associate of Applied Science - Surgical Technology
Luzerne County Community College
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