Kristin Parrish
League City,TX
Summary
Resourceful, forward-thinking and adaptable with more than 8 years' experience. Adept at managing a wide range of tasks simultaneously without sacrificing standards of quality or service. Offering administrative support along with exceptional verbal and written communication skills. Expertise in anticipating professional needs and proactively identifying and resolving problems. Detail-oriented with a background in coordinating, scheduling and record-keeping in a fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
Work History
Administrative Assistant to Hospital Adminstration
HCA Houston Healthcare Pearland
06.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Plant Operations Department Secretary
HCA Houston Healthcare Southeast
05.2014 - 06.2022
- Responded to inquiries from callers seeking information.
- Drafted professional memos, letters and emails to support department objectives.
- Greeted incoming vendors professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give vendors positive first impression.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and routed department correspondence to correct departments and staff members.
- Managed reception area and received packages.
- Maintained digital and physical filing systems.
- Completed accounting functions such as payroll and expense tracking.
- Prepared and proofread documentation, spreadsheets and presentations for department use.
- Received, sorted and distributed correspondence to staff members.
- Managed over 75 phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent vendor relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Liaised between vendors and employees to maintain effective lines of communication.
- Used Microsoft Word, Excel and Power Point to prepare various correspondence, reports and other written material.
- Managed four calendars to strategically coordinate meetings, appointments and events.
Customer Service Representative
Honda Of Clear Lake
01.2014 - 05.2014
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Provided information regarding charge accounts and loyalty programs.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Educated customers about billing, payment processing and support policies and procedures.
- Trained new personnel regarding company operations, policies and services.
- Answered average of 100 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Personal Assistant to Executive Pastor
Abundant Life Christian Center
01.2011 - 02.2014
- Organized and coordinated daily schedule and monthly meetings.
- Responded to over 30 emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel arrangements and expenses for executive team.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Transcribed sermons and book notes.
- Organized envelopes, postage and mail correspondence for staff and maintaining postage meter and coordinating with delivery and courier services.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Answered high volume of phone calls and email inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Distributed church-wide announcements, booked conference rooms and coordinated catering for annual staff development forums.
- Screened personal and business calls and directed to appropriate party.
- Created and managed office systems to efficiently deal with documentation.
- Managed and reviewed filing and office systems.
- Wrote reports, executive summaries and newsletters.
- Oversaw daily household activities for traveling clients.
- Organized and cared for clients' homes and properties by maintaining and preparing for arrival and daily living requirements.
Event Coordinator
Abundant Life Christian Center
08.2008 - 02.2014
- Coordinated schedules and timelines for events.
- Managed administrative logistics of events planning, event booking and event promotions.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Planned large-scale events such as conferences, graduations, weddings and meetings.
- Organized, coordinated and deployed banquets, conferences, and meeting events while focusing on delivering superior customer service.
- Selected and ordered décor and event materials.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
- Supervised onsite team of caterers, servers, audio-visual technicians, and facility management team.
- Executed on-time and under-budget project management on complex issues for senior leadership.
- Fostered relationships with local and vendors and suppliers to obtain best price, quality, and delivery of products.
Education
Bachelor of Arts - Hospitality Administration And Management
The University of Alabama
Tuscaloosa, AL05.2027
Associate of Arts - General Studies
San Jacinto College District
Pasadena, TX12.2018
Skills
- Document and File Management
- Department Oversight
- Timekeeping
- Strong Organizational Skills
- Multitasking and Time Management
- Appointment Coordination
- Ease with Computers and Technology
- Multi-Line Telephone Systems
- Order Placement
- Client Relations
- Event Coordination
- Administrative Support
- Customer Service
Timeline
Administrative Assistant to Hospital Adminstration
HCA Houston Healthcare Pearland
06.2022 - Current
Plant Operations Department Secretary
HCA Houston Healthcare Southeast
05.2014 - 06.2022
Customer Service Representative
Honda Of Clear Lake
01.2014 - 05.2014
Personal Assistant to Executive Pastor
Abundant Life Christian Center
01.2011 - 02.2014
Event Coordinator
Abundant Life Christian Center
08.2008 - 02.2014
Bachelor of Arts - Hospitality Administration And Management
The University of Alabama
Associate of Arts - General Studies
San Jacinto College District
Similar Profiles
Lakiesha Beasley BSN, RNLakiesha Beasley BSN, RN
PRN Nurse Adult/Pediatric Emergency Department at HCA Houston Healthcare PearlandPRN Nurse Adult/Pediatric Emergency Department at HCA Houston Healthcare Pearland
Crista OchoaCrista Ochoa
HIM Specialist at Parallon, HCA Houston Healthcare PearlandHIM Specialist at Parallon, HCA Houston Healthcare Pearland
Taylor PlowdenTaylor Plowden
Registered Nurse, Emergency Department at HCA Houston Healthcare PearlandRegistered Nurse, Emergency Department at HCA Houston Healthcare Pearland