Kristin Patin

Ward Clerk Supervisor

Grace Health & Rehab Center

Slaughter, LA

07.2023 - Current

Responsible for greeting visitors, answering phones and providing general information.
Maintained patient records including medical histories, test results, medication lists and other related information.
Assisted in the preparation of patient charts prior to doctor visits.
Provided administrative support to physicians and nursing staff by entering patient data into hospital systems.
Organized and maintained filing system for medical records and documents.
Performed clerical duties such as typing, data entry, scanning and filing documents.
Scheduled appointments for patients with doctors or specialists using computer software programs.
Ensured accuracy of all patient information entered into electronic health record system.
Answered inquiries from patients regarding insurance coverage, billing issues and other questions related to their care.
Monitored inventory of medical supplies to ensure adequate stock levels were maintained at all times.
Assisted in organizing admissions paperwork for new patients admitted to the facility.
Collaborated with healthcare team members on various projects such as developing new policies or procedures.
Compiled monthly reports summarizing patient visits, treatments provided and medications administered.
Managed daily operations of the ward including ensuring that all necessary equipment was available.
Prepared discharge summaries upon completion of a patient's stay in the facility.
Provided support during emergency situations by contacting appropriate personnel or departments as needed.
Tracked lab results, radiology images and other diagnostic tests requested by physicians.
Completed charts, staffing sheets, and other documentation.
Collected paperwork for patients, nurses, and physicians.
Entered current information into records system and printed documents for appointments, files, and patient use.
Worked in high-volume department to answer telephone calls and route connections to appropriate departments or staff.
Located and filed physical permanent records according to established categorization systems.
Answered phone calls to provide assistance, information, and medical personnel access.
Scheduled and confirmed patient appointments for diagnostic, surgical, and consultation services.
Managed unit call reception and routed calls to correct department.
Monitored unit supply levels and notified management of ordering needs.
Provided patient information to facilitate timely admissions and discharges.
Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
Transcribed doctors' orders, including medication and lab test requests.
Facilitated timely execution of lab tests and medication refills.
Communicated with management to facilitate efficient unit operation.
Entered patient information into hospital databases with attention to detail and accuracy.
Answered phone calls, handling inquiries, and transferring calls to appropriate departments.