Kristin Pawlowski
Colden,NY
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Reliable and dedicated team player with hardworking and resourceful approach. Organized and dedicated with a proven track record of providing exceptional customer service in fast-paced environments. Self-motivated work ethic to perform effectively in independent or team environments. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
12
12
years of professional experience
Work History
Stay At Home Mother to Twins
Self
01.2018 - Current
- Managed day-to-day operation of home to keep children (ages 16, 12, and twin 5 year old's) and spouse safe and happy.
- Assisted children (see ages above) with daily hygiene and living tasks.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Formulated and oversaw housekeeping budget to manage expenditures and control expenses.
Accounts Receivable Specialist
Delacy Ford, INC.
06.2016 - 01.2018
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Addressed customer service inquires quickly and accurately.
- Developed and maintained positive relationships with clients to maximize collections.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Answered inbound calls daily. Directed calls to appropriate individuals or departments.
- Processed payments from vendors, clients and account holders.
- Prepared monthly and year-end closing statements, financial documents, and invoices.
Assistant Office Manager
LIA Honda Of Williamsville
06.2015 - 06.2016
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Greeted and assisted customers daily via phone / in person regarding products/ service questions.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Input expenses, reconciled accounts and investigated variances to manage accounts payable and receivable.
- Balanced Accounts Receivable accounts. Prepared and mailed invoices to customers. Processed payments and documents account updates.
- Balance Accounts Payable vendor accounts, balanced with statements and processed checks for management to approve and sign.
- Worked closely with other company locations to manage dealership.
- Prepared monthly and year-end closing statements, financial documents, and invoices.
Administration /Title Clerk
Transitowne Resale Of Depew
10.2011 - 06.2015
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Received and processed paperwork for titles, new license plates, and renewals.
- Entered title and vehicle information into database.
- Communicated with customers to resolve common title issues.
- Organized billing and invoice data, prepared accounts receivable and generated revenue reports to supply Controllers with their vital financial information.
- Maintained records by creating monthly reports and closing statements,
- Input client information into spreadsheets and company data base.
- Oversaw, processed and audited daily operations to this location alone. Worked closely with "Mother" location and supervisors with daily, monthly and year procedures.
Education
High School Diploma -
Pine Valley Central Schools
South Dayton, NY06.1999
Skills
- Financial Calculation and Analysis
- Bill Payment and Recordkeeping
- Strong Client Relations Skills
- Data Entry and Management
- Statement Issuing
- Microsoft Office
- Accounts Payable and Accounts Receivable
- Customer Care
- Administrative Duties
- Inbound and Outbound calling
Timeline
Stay At Home Mother to Twins
Self
01.2018 - Current
Accounts Receivable Specialist
Delacy Ford, INC.
06.2016 - 01.2018
Assistant Office Manager
LIA Honda Of Williamsville
06.2015 - 06.2016
Administration /Title Clerk
Transitowne Resale Of Depew
10.2011 - 06.2015
High School Diploma -
Pine Valley Central Schools
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