Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristin Pelletier

New Durham, NH,NH

Summary

Dynamic professional with extensive experience as a Painting Contractor at KP's Painting Company LLC, recognized for exceptional customer service and attention to detail. Proven ability to enhance client satisfaction through high-quality work and effective multitasking, while maintaining a safe work environment. Committed to delivering results that exceed expectations.

Overview

30
30
years of professional experience

Work History

Painting Contractor/Owner

KP's Painting Company LLC
09.2016 - Current
  • Developed lasting relationships with clients through exceptional communication and responsiveness, leading to repeat business opportunities.
  • Enhanced client satisfaction by delivering high-quality painting services on time and within budget.
  • Maintained a safe work environment with proper handling of tools, equipment, and materials, resulting in zero workplace accidents.
  • Managed project timelines effectively to ensure timely completion without compromising quality or safety standards.

PCA/Companion

Home Instead Senior Care
06.2010 - 06.2016
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.

Cosmetologist

Supercuts
05.1999 - 05.2010
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

Certified Nursing Assistant

Interim Health Care
10.1996 - 05.1999
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Certified Nursing Assistant

Langdon Place of Dover
09.1995 - 03.1997
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.

Education

Registered Medical Assistant -

Seacoast Career School
Sanford, ME
05-2015

Certified Nursing Assistant

Rochester Manor
Rochester, NH
03-1995

Cosmetology

Michaels School of Hair Design
Manchester, NH
06-1989

Skills

  • Customer needs assessment
  • Customer service
  • Attention to detail
  • Effective multitasking
  • Safety
  • Inventory control
  • Scope of work planning

Timeline

Painting Contractor/Owner

KP's Painting Company LLC
09.2016 - Current

PCA/Companion

Home Instead Senior Care
06.2010 - 06.2016

Cosmetologist

Supercuts
05.1999 - 05.2010

Certified Nursing Assistant

Interim Health Care
10.1996 - 05.1999

Certified Nursing Assistant

Langdon Place of Dover
09.1995 - 03.1997

Registered Medical Assistant -

Seacoast Career School

Certified Nursing Assistant

Rochester Manor

Cosmetology

Michaels School of Hair Design
Kristin Pelletier