I am a highly organized and dependable candidate successful at managing multiple priorities with a positive attitude. My strengths also include being patient, empathetic, I communicate effectively and have excellent problem-solving skills. A willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. My strong work ethic, ability to stay calm in stressful situations and intuitive interpersonal skills are key attributes I carry into any position or situation I am involved with.
I take pride in striving each day to "Do Hard Better."
Work History
Special Education Paraprofessional
Neenah Joint School District
Neenah, WI
Interacted physically and verbally with students throughout each day.
Monitored student classroom and outdoors activities to promote student safety.
Alerted instructor to student behavior or issues requiring intervention.
Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Supported teacher in development of individual learning strategies.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Maintained positive attitude and affirmatively communicated with each student.
Customer Service Specialist
Home Depot
Appleton, WI
Resolved concerns with products or services to help with retention and drive sales.
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Provided primary customer support to internal and external customers.
Took payment information and other pertinent information such as addresses and phone numbers to place orders.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Complied with company policies and procedures by encouraging positive and effective work environment among employees.
Cleaning Crew Member
Clean Power
Appleton, WI
Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
Emptied trashcans and transported waste to collection areas.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Worked alongside other cleaners to complete jobs in corporate office buildings.
Used time management and efficient cleaning methods to meet deadlines.
Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
Organized and used industrial cleaning products following strict safety procedures.
Provided assistance to other staff members with cleaning of difficult areas.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.