Kristin Pisula
Cumberland,MD
Summary
Expert in staff training, enhancing patient satisfaction and care standards. Skilled in effective communication and teamwork, consistently achieving high-quality outcomes and operational excellence. Enthusiastic and creative individual with solid understanding of student development and learning styles. Possesses excellent communication and interpersonal skills and connects with peers from diverse backgrounds.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Cardiovascular Unit Director
UPMC Western Maryland
12.2021 - 06.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Achieved Unit HCAHPS scores in the 97th percentile and above.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Assured safe staffing and optimal care of all patients while on the Cardiovascular Intensive Care Unit.
- Worked closely with the Cardiothoracic Surgical Team to standardize order sets and assure consistent high quality care.
- Conducted daily leadership rounding on all patients in the CVU to assess patients satisfaction and address any patient needs.
Administrator on Duty
UPMC Western Maryland
09.2019 - 12.2021
- Responsible for addressing any patient care concerns or issues as they occurred.
- Made administrative decisions related to the safe delivery of patient care and safe staffing on all units throughout the hospital.
- Communicated and interacted with staff and patients in a professional manner that encouraged trust and open communication.
- Precepted and mentored staff new to the administrator on duty roll.
- Responded and directed all code situations throughout the hospital and assured appropriate staff responses.
Critical Care Float Pool Registered Nurse
UPMC Western Maryland
04.2017 - 08.2019
- Delivered exceptional, culturally-appropriate care to patients and families on critical care units and in the emergency room.
- Championed patient-centered care by actively involving patients and their families in treatment decisions and goal-setting discussions.
- Worked with physicians, nurses, technicians and therapists to formulate, implement and modify individual care plans.
- Supported family members during stressful situations by providing education on their loved one''s condition and offering emotional support.
Charge Nurse High Level Care
UPMC Western Maryland
06.2012 - 10.2014
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Mentored and supervised new nurses, fostering a supportive and professional work environment.
Registered Nurse High Level Care
UPMC Western Maryland
02.2010 - 06.2012
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Precepted new nurses and provided a supportive environment for their growth and development.
Inpatient Psychiatric Unit Case Worker
Excela Health Westmoreland
01.2004 - 01.2010
- Conducted psychosocial assessments on all patients at time of admittance..
- Assessed needs of each client and conducted family meetings when appropriate.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Conducted group therapy on inpatient psychiatric unit.
- Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
- Completed all involuntary commitment paperwork and assisted in court commitment hearings.
Education
Associate of Applied Science - Nursing
Westmoreland County Community College
Youngwood, PA12.2009
Bachelor of Science - Psychology
University of Pittsburgh - Greensburg
Greensburg, PA12.2003
Associate of Arts -
Westmoreland County Community College
Youngwood, PA08.2001
Skills
- Clear end Effective Communication
- Organization
- Staff Development and Training
- Staff Scheduling
- Policy Implementation
- Payroll
- Good Judgment
- Regulatory Compliance
- Teamwork and Collaboration
- Customer Service
Certification
- ACLS and CPR certified
Timeline
Cardiovascular Unit Director
UPMC Western Maryland
12.2021 - 06.2024
Administrator on Duty
UPMC Western Maryland
09.2019 - 12.2021
Critical Care Float Pool Registered Nurse
UPMC Western Maryland
04.2017 - 08.2019
Charge Nurse High Level Care
UPMC Western Maryland
06.2012 - 10.2014
Registered Nurse High Level Care
UPMC Western Maryland
02.2010 - 06.2012
Inpatient Psychiatric Unit Case Worker
Excela Health Westmoreland
01.2004 - 01.2010
Associate of Applied Science - Nursing
Westmoreland County Community College
Bachelor of Science - Psychology
University of Pittsburgh - Greensburg
Associate of Arts -
Westmoreland County Community College
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