Kristin Quesada
Midland,VA
Summary
Proactive and detail-oriented professional with extensive experience in customer service. Articulate communicator. Team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Property Manager
Q Group LLC
08.2022 - Current
- Established rental application forms, leases, and background checks for potential and current tenants
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
- Followed up on delinquent tenants and coordinated collection procedures
- Maintained original leases and renewal documents in digital and hardcopy format for property management office
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and improvement projects
- Introduced prospective tenants to units available and performed tours of premises
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties
Play and Learn Teacher
Triumph Activities
08.2022 - Current
- Developed weekly lesson plans and activities to engage children and promote learning
- Planned and executed activities to stimulate physical, social and intellectual growth
- Maintained organized, fun and interactive classroom to help children feel safe
- Established positive relationships with students and families
- Assist Director/founder in daily tasks as needed such as extra support in other classrooms, and organizing and scheduling for activities and classes for each semester
Receptionist/Marketing Coordinator
Mark C. Carl DDS
03.2012 - 06.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Assisted with onboarding new clients and securing paperwork completion
- Assisted office manager with daily tasks including but not limited to faxes, insurance and patient billing, patient emergencies, communication with other doctor’s offices or referral offices
- Managed multi-line telephone system and greeted claimants during office visits
- Corresponded with clients through email, telephone, or postal mail
- Posted daily in social media promoting business
- OSHA Certified and CPR Certified.
Education
Some College (No Degree) - Business Marketing
Elizabeth City State University
Elizabeth City, NCSkills
- Microsoft Word
- Excel
- PowerPoint
- Windows
- Adobe
- Millennium/Harms Software
- POS Systems
- Average typing speed 55 WPM
- Property Management
- Tenant Relations
- Maintenance Scheduling
Timeline
Property Manager
Q Group LLC
08.2022 - Current
Play and Learn Teacher
Triumph Activities
08.2022 - Current
Receptionist/Marketing Coordinator
Mark C. Carl DDS
03.2012 - 06.2013
Some College (No Degree) - Business Marketing
Elizabeth City State University
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