Kristin Rakshys

• Scrum master to Portfolio application and provided Agile guidance to other applications
• Project management and oversight of approximately 100 open projects at various stages of SDLC, 97% were on time and under budget
• Transitioned Portfolio application's new development team of approximately 15 developers, QA, BA roles to new process using Workfront and ADO for project and release management. Utilized reporting functionality to track targeted goals.
• Provide analysis and feedback on new technology solutions

• Product manager of four core marketing technology products (Workfront, Poppulo, Web-DAM and Shutterstock) which involves product development and roadmap maintenance, communications, training, and testing
• Interact with over 300 users on variety of platforms and provide training, implementation and customizations of workflows, templates and request forms

Workfront Project Manager

• Project management, including customized request form and template creation, rollout to 15 markets and multiple service line groups to gather business requirements and train on site with regular follow-ups for additional customizations and training
• Customized reporting and dashboards for Workfront users and marketing leadership
• Speaker at Workfront User conference in April 2017 “Success is a Staggered Rollout”

Product Owner of Business Development Center (BDC)

• Manage two separate development projects via Agile with 3rd party development partner and deliver on time and under budget
• Manage user experience via trainings, customizations, reporting for BDC
• Work with Global Knowledge Management and Global IT to develop a list of global meta data and descriptions used at JLL within multiple service lines and products

• Knowledge management for gathering information needed for Business Development group’s detailed RFP process
• Content management for collecting and curating content needed for firm-wide tool content management tool, Business Development Center
• Review existing process in Consulting group and curate best practices for content creation and delivery
• Project management of content and process related to four distinct subgroups within Strategic Consulting

• Assist team with project management of business development or deals in the market to include timelines, project plans, marketing budgets and other project deliverables
• Serve as project manager between IT and CCM on customized platform changes and report changes in OneView, ClientFirst, JLLConnect, etc.
• Co-administrator of JLLConnect, a 3rd party due diligence hosting platform
• Collaborate with graphic designer and CCM associates on marketing materials including research and ordering aerial and ground photography, property signs, print advertising, online advertising, direct mail campaigns and other tasks
• Manage team’s pipeline of deals being marketed and manage closed deals with Accounting department

• Manage all incoming projects, including scheduling resources and managing project timelines and budgets.
• Draft Statements of Work, project plans and status reports for ongoing projects

• Manage staff of approximately 7 account managers, technical writers, project managers
• Identify and manage implementation of system / program improvements SDLC
• Oversee product marketing, QA coordinator, training, etc.
• Draft and / or respond to RFPs
• Develop the rules and criteria for company’s client support and project management ticketing system
• Manage and oversee all projects from launch to implementation, including gathering user requirements and user acceptance testing
• Work directly with developers to facilitate completion of projects on time and within budget
• Work directly with client for all new and existing accounts

· Develop and nurture client relationships

• Responsible for administration, operation and finances of the Illinois Chapter of a national non-profit organization, serving over 1,500 individuals in Illinois
• Planned and organized large-scale events, such as annual conference and trade show, annual golf outing, monthly educational seminars and quarterly networking events. Planning included, budgeting, marketing, registration, management
• Create and maintain membership database

• Manage advertising and sales in the annual Membership Directory
• Increase retention of current membership