Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kristin Rakshys

Program And Project Manager
Oak Park,IL

Summary

Creative thinker who balances productivity with passion. Over 15 years experience in IT project and program management. Key developer of processes needed to rollout new technology from RFP to end user training.

Overview

27
27
years of professional experience
5
5
years of post-secondary education

Work History

Manager, Technology Products

JLLT
Chicago, IL
06.2018 - Current
  • Scrum master to Portfolio application and provided Agile guidance to other applications
  • Project management and oversight of approximately 100 open projects at various stages of SDLC, 97% were on time and under budget
  • Transitioned Portfolio application's new development team of approximately 15 developers, QA, BA roles to new process using Workfront and ADO for project and release management. Utilized reporting functionality to track targeted goals.
  • Provide analysis and feedback on new technology solutions

Senior Manager, Technology Platform, Marketing

JLL
Chicago, IL
05.2017 - 06.2018
  • Product manager of four core marketing technology products (Workfront, Poppulo, Web-DAM and Shutterstock) which involves product development and roadmap maintenance, communications, training, and testing
  • Interact with over 300 users on variety of platforms and provide training, implementation and customizations of workflows, templates and request forms

Marketing Technology Project Manager

JLL
Chicago, IL
10.2014 - 05.2017

Workfront Project Manager

  • Project management, including customized request form and template creation, rollout to 15 markets and multiple service line groups to gather business requirements and train on site with regular follow-ups for additional customizations and training
  • Customized reporting and dashboards for Workfront users and marketing leadership
  • Speaker at Workfront User conference in April 2017 “Success is a Staggered Rollout”

Product Owner of Business Development Center (BDC)

  • Manage two separate development projects via Agile with 3rd party development partner and deliver on time and under budget
  • Manage user experience via trainings, customizations, reporting for BDC
  • Work with Global Knowledge Management and Global IT to develop a list of global meta data and descriptions used at JLL within multiple service lines and products

Knowledge Manager/Project Manager

JLL
Chicago, IL
02.2013 - 10.2014
  • Knowledge management for gathering information needed for Business Development group’s detailed RFP process
  • Content management for collecting and curating content needed for firm-wide tool content management tool, Business Development Center
  • Review existing process in Consulting group and curate best practices for content creation and delivery
  • Project management of content and process related to four distinct subgroups within Strategic Consulting

Senior Marketing Manager/Project Coordinator

JLL - Capital Markets
Chicago, IL
12.2007 - 02.2013
  • Assist team with project management of business development or deals in the market to include timelines, project plans, marketing budgets and other project deliverables
  • Serve as project manager between IT and CCM on customized platform changes and report changes in OneView, ClientFirst, JLLConnect, etc.
  • Co-administrator of JLLConnect, a 3rd party due diligence hosting platform
  • Collaborate with graphic designer and CCM associates on marketing materials including research and ordering aerial and ground photography, property signs, print advertising, online advertising, direct mail campaigns and other tasks
  • Manage team’s pipeline of deals being marketed and manage closed deals with Accounting department

Project Manager

Integrated Document Technologies
Itasca, IL
01.2007 - 10.2007
  • Manage all incoming projects, including scheduling resources and managing project timelines and budgets.
  • Draft Statements of Work, project plans and status reports for ongoing projects

Project Manager/Account Manager

Teleformix/United Marketing Group
Schaumburg, IL
08.1999 - 01.2007
  • Manage staff of approximately 7 account managers, technical writers, project managers
  • Identify and manage implementation of system / program improvements SDLC
  • Oversee product marketing, QA coordinator, training, etc.
  • Draft and / or respond to RFPs
  • Develop the rules and criteria for company’s client support and project management ticketing system
  • Manage and oversee all projects from launch to implementation, including gathering user requirements and user acceptance testing
  • Work directly with developers to facilitate completion of projects on time and within budget
  • Work directly with client for all new and existing accounts

· Develop and nurture client relationships

Executive Director

Community Associations Institute Illinois Chapter
Roselle, IL
10.1997 - 07.1999
  • Responsible for administration, operation and finances of the Illinois Chapter of a national non-profit organization, serving over 1,500 individuals in Illinois
  • Planned and organized large-scale events, such as annual conference and trade show, annual golf outing, monthly educational seminars and quarterly networking events. Planning included, budgeting, marketing, registration, management
  • Create and maintain membership database

Marketing Manager

Community Associations Institute, Metro Dc
Annandale, VA
05.1995 - 10.1997
  • Manage advertising and sales in the annual Membership Directory
  • Increase retention of current membership

Education

Bachelor of Science - English Literature

George Mason University
Fairfax, VA
09.1991 - 05.1995

No Degree - 60+ Hours Graduate Course Work - Secondary Educ

George Mason University
Fairfax, VA
09.1995 - 05.1997

Skills

Microsoft Office Suite

Sharepoint

Visio

Workfront

Articulate

Roadmunk

Azure DevOps

Accomplishments

  • 2015 - Gold winner for Business Development Center by JLL’s DaVinci award, “recognized for the ability to deliver scalable, measurable and sustainable value to our clients and across our business”
  • 2013 - Gold winner for Jones Lang LaSalle Exchange by JLL’s DaVinci award
  • 2012 – Served as JLL Project Manager for Outstanding Achievement in Web Development by WebAwards with Duo Consulting

Timeline

Manager, Technology Products

JLLT
06.2018 - Current

Senior Manager, Technology Platform, Marketing

JLL
05.2017 - 06.2018

Marketing Technology Project Manager

JLL
10.2014 - 05.2017

Knowledge Manager/Project Manager

JLL
02.2013 - 10.2014

Senior Marketing Manager/Project Coordinator

JLL - Capital Markets
12.2007 - 02.2013

Project Manager

Integrated Document Technologies
01.2007 - 10.2007

Project Manager/Account Manager

Teleformix/United Marketing Group
08.1999 - 01.2007

Executive Director

Community Associations Institute Illinois Chapter
10.1997 - 07.1999

No Degree - 60+ Hours Graduate Course Work - Secondary Educ

George Mason University
09.1995 - 05.1997

Marketing Manager

Community Associations Institute, Metro Dc
05.1995 - 10.1997

Bachelor of Science - English Literature

George Mason University
09.1991 - 05.1995
Kristin RakshysProgram And Project Manager