Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristin Ray

Cookeville,TN

Summary

Highly committed Medical Assistant with 12 years of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Offers strong dedication to work with confidentiality. Excellent communication skills.

Overview

12
12
years of professional experience

Work History

Medical Assistant

Middle Tennessee Urology Specialists
09.2017 - Current
  • Managed up to 80 calls in single work day.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Measured patient pulse oximetry.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Surgery Scheduling.
  • Medical Records Processing.
  • Short Term Disability/FMLA Paperwork.
  • Phone Operator.
  • Some IT work for Phone System.
  • Schedule Hospital Imaging Procedures.

Medical Assistant

Upper Cumberland Urology Associates
11.2011 - 09.2017
  • Managed up to 60 or more calls daily.
  • Rest is same as current employment.

Education

Vocational - Medical Assistant

Fortis Institute
Cookeville, TN
07.2011

High School Diploma -

Oakland Highschool
Murfreesboro, TN
05.2002

Skills

  • Microsoft Outlook
  • Customer Relationship Management
  • Pharmacy Relations
  • Time Management
  • Patient Toileting
  • EMR Systems
  • Phlebotomy
  • Foley Catheter Insertion and Removal
  • Using Scales
  • Mobile Device Operation
  • Charting Expertise
  • Patient Relations
  • Centrifuge Operation
  • Mobility Assistance Needs Understanding
  • Clinical and Operational Judgement
  • Customer Service
  • Advanced Anatomy Knowledge
  • Sterile Procedures and Techniques
  • Social Perceptiveness
  • Clinical Applications
  • Prepare Treatment Rooms
  • Stocking Supplies
  • Instructing
  • Pipetting
  • Patient Oral Care
  • Completing Insurance Forms
  • Health Care System
  • Coordination
  • Venipuncture Expertise
  • Direct Patient Care
  • Writing
  • Patient Management
  • General Housekeeping Abilities
  • Proper Sterilization Techniques
  • Active Listening
  • Speaking
  • Catheter Change and Preparation
  • Specimen Collection
  • Complex Problem-Solving
  • Restocking Lab Supplies
  • Learning Strategies
  • Documentation Procedures Expertise
  • Sterilize Instruments
  • Human Anatomy and Physiology
  • Team Management
  • Multi-Line Telephone System Operation
  • Cleaning and Sanitizing
  • Assisting with Physical Exams
  • Medical Procedures Understanding
  • Simple Dressings
  • Communicating with Patient Families
  • Computer Skills
  • Medical Terminology
  • Work well without Supervision
  • Maintains clean & safe work environment
  • Self Motivated
  • Able to multitask multiple projects at one time, resulting in smoothly run operations
  • Calm under pressure
  • Quick Learner
  • Problem Solver
  • Time Management
  • Work Well with Others
  • Monitoring patient progress

Timeline

Medical Assistant

Middle Tennessee Urology Specialists
09.2017 - Current

Medical Assistant

Upper Cumberland Urology Associates
11.2011 - 09.2017

Vocational - Medical Assistant

Fortis Institute

High School Diploma -

Oakland Highschool
Kristin Ray