Enthusiastic self-motivator pursuing a career in which to convey multiple years of leadership expertise through the effective management of personnel and bank assets while ensuring the enforcement of internal controls and aligning employees with company objectives all supplemented with knowledge garnered from a higher education in the arts and sciences.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Compliance Specialist
Southwest Capital Bank
07.2024 - Current
Monitor deposit and loan compliance on a regular basis and produce accurate and reliable information for Committee and Board.
As a member of the Compliance and Audit Committees, prepare agendas, communicate with committee members as required, and record and distribute minutes of the meetings.
Administer and track online, regulatory compliance training curricula for all positions.
Assist business units in development of policy, procedures, and compliance job aids.
Compile information for review by auditors and examiners and review for accuracy.
Gather and organize data for audit reports and remediation tracking that discusses findings, conclusions, and recommendations.
Perform follow-up reviews to ensure that the appropriate action has been implemented with respect to findings in past audit reports and as directed by the internal auditor.
Assistant Branch Manager
First Financial Credit Union
01.2022 - 06.2024
Able to assist members with day-to-day transactions and inquiries of their account.
Perform Teller/Member service functions such as account maintenance, printing statements, stop payments, educating members with online/mobile banking.
Supervise staff to ensure effective and efficient branch operations on a daily basis, which includes mentoring, coaching, and training staff in all applicable positions.
Provide guidance in reaching branch and CU goals and perform various branch functions.
Assist in Annual Branch Audits of Negotiable items performed by internal Branch Audit department.
Enhanced member satisfaction by providing exceptional service and addressing concerns promptly.
Engaged with community organizations to identify collaborative opportunities and provide support for their initiatives.
Maternity Leave
Stay at Home Parent
11.2020 - 01.2022
Construction Administrator
Duke City Builders
02.2019 - 12.2021
Own pre-bid process by filling out necessary forms required for projects as high as $8 Million, by gathering information from Surety for bid bonds, guaranteeing insurance coverage, completing narratives of past and current work, and obtained pre-qualifications from potential Subcontractors.
Calculate monthly Work in Progress's for all active Construction Projects and Overhead budgets using QuickBooks.
Reconcile business Checking, Savings, Secondary Savings, and Business Credit Card accounts for each user monthly.
Request and maintain subcontractor documents for an awarded project; certified payrolls, background checks, Statement of Intents, Certificate of Insurance, and other construction documentation as required.
Manage the Accounts Payable process, receiving, filing, paying, and matching Subcontractor invoices to Work in Progress reports to identify discrepancies and avoid over payment on projects.
Assist in the interviewing, hiring, and on boarding process of all new employees.
Act as a liaison between Payroll/HR company and employees, setting up Health Benefits for the company.
Lead weekly management meetings, take meeting minutes, order office supplies and enablement of field construction teams by acting as the primary point of contact for office administration.
Sr. Teller Supervisor
Sandia Area FCU
11.2010 - 02.2019
Led a teller line of five or more tellers, briefing them on security updates and mentoring them individually to strengthen weaknesses, and reinforce positive habits.
Support BSA Compliance Officer with monitoring all branches for CTR reportable transactions. Approve CTRs after they have been submitted to Verafin for correctness and accuracy.
Train all front-line staff with rollout of new operating program, Episys, as Lead Subject Matter Expert.
Developed Policy and Procedure for Teller Cash Recycler and Counterfeit Currency process.
Audit branch and tellers on a daily basis to ensure compliance with internal controls and company procedures, reconciled any differences that may exist.
Conduct monthly Teller Supervisor meetings and trained new Teller Supervisors to insure uniformity across all branches.
Assist in hiring and training new employees, having developed tools to better acclimate employees to the strict environment of banking.
Assist in Annual Branch Audits of Negotiable items performed by 3rd party administrators.
Counter Manager
Dillards
08.2009 - 09.2010
Manage and execute any product promotions and sales.
Form a strong clientele account base and encourage customer sales with regular follow-up contact via phone calls.
Merchandise product through effective use of product placement, presentation, and stocking.
Store Auditor
Mervyn's
08.2004 - 09.2008
Handle financial functions of store including entering differences between actual sales and reported totals from registers into a corporate report sent to the main office.
Balance registers in preparation for the day, tracking money for future deposit.
Answer and direct customer's inbound calls.
Education
Bachelor of Arts - English – Creative Writing, Religious Studies
University of New Mexico
Albuquerque, NM
01.2009
Skills
Proficient in the Microsoft Suite of products including Excel, Word, PowerPoint, and Outlook In addition, familiar with many computer specific programs used in retail, banking, and others
undefined
Certification
ABA Certificate in Compliance Essentials
Certified Credit Union Financial Counselor (CCUFC)
Timeline
Compliance Specialist
Southwest Capital Bank
07.2024 - Current
Assistant Branch Manager
First Financial Credit Union
01.2022 - 06.2024
Maternity Leave
Stay at Home Parent
11.2020 - 01.2022
Construction Administrator
Duke City Builders
02.2019 - 12.2021
Sr. Teller Supervisor
Sandia Area FCU
11.2010 - 02.2019
Counter Manager
Dillards
08.2009 - 09.2010
Store Auditor
Mervyn's
08.2004 - 09.2008
Bachelor of Arts - English – Creative Writing, Religious Studies
Managing Director – Head of ECM at Southwest Securities (HK) Capital LimitedManaging Director – Head of ECM at Southwest Securities (HK) Capital Limited