Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
Cashier

KRISTIN REID

Dallas,Texas

Summary

Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in Guest Services, Cash Room, SCO, WIC Walk and extremely efficient on the cash register with excellent customer service and dedication to efficiency and accuracy.

Overview

24
24
years of professional experience

Work History

Cashier

Tom Thumb
09.2024 - Current
  • Processed customer transactions accurately and efficiently, ensuring a positive shopping experience.
  • Maintain a high items per minute rate as well as GSL1 scans vs entering the product code.
  • Trained to work customer service desk including; Lottery Machine and nightly reports, Money Orders and nightly reports, Car Registration and nightly reports as well as answering and directing phone calls.
  • Cash Room experience including pulling tills from all departments nightly, balancing tills and cleaning them for the next business day as well as auditing the safe.
  • Trained on and can efficiently manage Self Check Out while maintaining a clean, presentable and pleasant experience while helping guests with harder items such as produce or items that will not scan.
  • Extremely knowledgeable and helpful to customers regarding digital coupons and how to help walk them through and learn the process.
  • Experienced in correctly issuing refunds and handling customer complaints including UDeal refunds.
  • I have exceptional customer service skills and several repeat customers that will wait in line just for me to be their cashier.
  • Assisted customers with inquiries, providing product information and resolving issues.
  • Audited cash room operations to ensure compliance with financial policies and procedures.
  • Developed rapport with guests by engaging in friendly conversations without compromising professionalism.

Manager

Blue Wave- Rockwall/Heath
10.2019 - 11.2023
  • Oversaw execution of opening and closing procedures to desired standard.
  • Covered daily business requirements with well-organized schedules and properly delegated assignments.
  • Ensured compliance with industry regulations and company policies.
  • Reviewed processes for efficiency improvements and cost reductions.
  • Monitored inventory levels, placing orders.
  • Delivered excellence in guest service and quality control of operations to attain company mission.
  • Kept paperwork updated with internal standards and legal requirements.

Administrative Assistant

Ed Morse Cadillac Tampa
02.2007 - 11.2016
  • Welcomed guests, issued passes and took incoming phone calls at reception.
  • Updated databases and spreadsheets regularly to track progress.
  • Supported human resources department by updating employee files as needed.
  • Obtained signatures for financial documents and internal and external invoices.
  • Managed daily office operations and maintained organized workspace.
  • Entered data accurately into spreadsheets and databases for record-keeping purposes.
  • Handled sensitive information with discretion while maintaining confidentiality protocols.
  • Maintained inventory of office supplies and placed orders.
  • Delivered range of basic and advanced clerical support for daily and special project needs.
  • Ordered, dispensed, and organized office supplies for team use.
  • Created and maintained databases used by multiple office members.

Retail Sales Associate

HMS Host
12.2004 - 11.2006
  • Organized and faced products on shelves and in displays to comply with merchandising standards.
  • Updated pricing and signage to advertise sales or seasonal products.
  • Improved individual performance by accepting direction and feedback.
  • Set up promotional displays according to company guidelines.
  • Maintained clean and organized sales floor to improve store appearance.
  • Greeted customers upon entry and provided assistance in locating items.
  • Provided exceptional customer service by addressing individual needs effectively.
  • Restocked inventory as needed to ensure merchandise availability.
  • Processed cash and card transactions accurately and efficiently.
  • Performed opening and closing procedures, including counting cash drawers and securing store.
  • Ensured proper pricing signage was displayed throughout store.
  • Assisted customers with product questions, selections, and purchases.
  • Removed dust and dirt from items, regularly cleaning store.
  • Verified shift sales with cash count and drawer balancing.

Cashier Team Lead

Minyard’s Food Stores
12.2001 - 11.2004
  • Ensured compliance with all safety regulations and company policies related to cash handling procedures.
  • Assisted customers with returns, exchanges, and refunds according to company policies.
  • Issued and verified cash drawers, completed daily sales reports and reconciled cash drawers following shifts for consistent store opening and closing.
  • Operated POS systems to process sales transactions, check inventory, or execute price adjustments.
  • Supported cashiers and management by counting and balancing drawers and preparing bank deposit.
  • Assisted with receiving, verification and stocking of merchandise deliveries.
  • Supported management during breaks by supervising cashier duties and front-lane activity.
  • Kept customers happy by quickly processing payments and bagging purchases.

Education

Certification - Basic With Some College -

North Mesquite High School
Mesquite, Texas
09.2001

Skills

  • Business Administration
  • Customer Relationship Management
  • Work Planning and Prioritization
  • Self Motivation
  • Work ethic and integrity
  • Reliability and punctuality
  • Cash register operation
  • Refunds and exchanges
  • Cash drawer balancing
  • Refund handling
  • Attention to detail
  • Fraud prevention awareness
  • Identification checks
  • Liquor regulations and compliance
  • Checkout monitoring
  • Honest and dependable
  • Problem-solving

LANGUAGE

English
Fluent

Timeline

Cashier

Tom Thumb
09.2024 - Current

Manager

Blue Wave- Rockwall/Heath
10.2019 - 11.2023

Administrative Assistant

Ed Morse Cadillac Tampa
02.2007 - 11.2016

Retail Sales Associate

HMS Host
12.2004 - 11.2006

Cashier Team Lead

Minyard’s Food Stores
12.2001 - 11.2004

Certification - Basic With Some College -

North Mesquite High School

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KRISTIN REID