Kristin Richard

• Solicit for new clients for upcoming projects• Brought in 1m in projects for the CIP Program• Oversee escalated issues presented by the Project Coordination Team to ensure appropriate resolution is taken• Lead training of other program specific facilitated learnings of team• Manage communication of changes to Procore System Updates and Power BI• Coordinate Agency/Co Operative projects with all Project Managers and Contractors• Responsible to transmit communication between Agency/Co Operative and Contractor• Daily reporting for accuracy for stages in portfolio • Set up billing periods monthly• Update and close all projects as work is completed• Daily communication with Project • Set up new task orders (Projects) using the Online Task Order System (OTOS)• Monthly Funding List-work with accounting to release payments to Contractors• Solicitation processing• RFQ-Prequalification for Contractor Program with State of Ohio• Collect all Pre-Construction Documents to include Bonding, COI, Submittals, Project Schedule, and Sub Supplier

• Purchase Order Processing• Update projects with Change Orders and all costs associated to ensure billing is accurate• Maintain and Coordinate Agency/Co-Operative Projects from Project initiation to Project Completion

● Analyze and set up all Commercial contracts in JDE system● Apply for and obtain permits through City of Columbus and all municipalities● Coordinate pre job meetings with client and staff● Administrator to multiple Project Managers● Liaison between sales and production departments ● Update and discuss commercial backlog with staff for weekly meeting● Customer Service● Schedule logistics for upcoming installations i.e., cranes, lifts, dumpsters and Port A Potty● Oversee and maintain coordination with crew availability● Daily Communication with status updates to customers● Create and send deposit invoice● Labor Agreements between crew and Project Manager● Monthly Invoicing to include job analysis for profit margin● WIP reports for all jobs ● Support all departments when needed● Create meeting agendas for weekly job cost meeting● Account Payables● Welcome Letters and calls to new clients● Maintain organization of commercial production department● AIA billing as requested by client● Follow up on clients 30-60-90 days past due as requested● Delegate specific tasks to co workers

Coordinate Waiver projects through the Franklin County Board of MRDD● Update waiver project spreadsheets● Account Payables ● Organize client folders ● Aging reports ● Manage client waivers, i.e., obtain demographics from County, delegate to contractors, forward scope of work and cost for County approval, and assemble client contracts● Assist all Project Managers● Dispatch work orders for Capital Improvements● Monthly home inspections● Support to Director of Operations and Director of Facilities● Oversee $1 million budget for Capital Replacement

● Assist Property Manager in day-to-day operations● Supervise maintenance staff● Review and maintain contracts● Oversee move-in/move-out inspections● Close out past lease files, i.e., collections and refunds (dispositions)● Ensure that all utility and security access services are handled for Class A buildings● Set up leasing offices● Coordinate tenant retention program● Delegate and empowers others● Account payables● Support leasing, operations and asset manager● Instruct new agents and all other personnel on commercial portfolioEducation